Risk Analyst

20 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia Simplepay Gateway Sdn Bhd Full time

Job Title: Onboarding / Risk Analyst

Location: Kuala Lumpur, Malaysia

Industry: Fintech / Online Payment Gateway

Experience Level: 2-3 Years

Employment Type: Full-Time

Job Summary:

We are seeking a detail-oriented and proactive Risk Analyst to join our dynamic team in the online payment gateway sector. The ideal candidate will have a strong understanding of KYC/KYB requirements and risk assessment practices relevant to financial services and digital payments in Malaysia.

Key Responsibilities:

  • Process merchant applications for onboarding with acquiring banks and payment partners diligently according to the organization's process workflow. This includes collecting, reviewing, and verifying required documentation (e.g., company registration, ownership, UBO details, identification documents, bank statements, and nature of business).
  • Perform primary eligibility checks and initial screenings in line with internal onboarding, risk, and compliance policies, adhering to regulatory requirements and industry standards including in-depth due diligence reviews for high-risk clients.
  • Ensure applications are complete, accurate, and properly documented before escalation to acquiring banks and payment partners.
  • Provide clear communication and regular updates on the status of applications to all relevant stakeholders.
  • Conduct preliminary fraud risk prevention checks (including sanctions, PEP, and adverse media screenings where applicable).
  • Analyse corporate structures, ownership hierarchies, licensing, transactional behaviour, and geographic risk exposure to assess financial crime risks.
  • Maintain accurate records and data entry, ensuring all initial, enhanced, and ongoing due diligence processes are performed at the highest level of accuracy.
  • Conduct event-driven reviews, including preparing comprehensive EDD (Enhanced Due Diligence) reports with clear risk assessments and recommendations to support onboarding and ongoing monitoring decisions.
  • Collaborate effectively with Operations, Commercial, and other departments to escalate issues and address inquiries from clients, regulators, business partners, and external parties.
  • Support the continuous improvement of onboarding workflows to enhance efficiency and the overall merchant experience.

Requirements:

  • Experience in a regulated financial services environment (e.g., payments, banking, EMI, Remittance or PSP) in a client-facing, support, or operations role.
  • Strong understanding of the importance of KYC/KYB requirements and basic regulatory obligations.
  • Excellent organizational skills with strong attention to detail and accuracy.
  • Strong communication skills (written and verbal) with the ability to explain requirements clearly to merchants.
  • Fluency in English (additional languages, are a plus).
  • Highly skilled in using data analytics tools to perform thorough analysis and generate actionable conclusions
  • Proficiency with Microsoft Office and familiarity with CRM/ticketing systems; experience with Fraud and AML tools is an advantage.
  • Proactive and collaborative mindset with a willingness to learn and grow into more advanced compliance/underwriting responsibilities.

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