Backend Support Specialist
1 week ago
- Handle client requests and resolve issues via live chat and email through the CRM system.
- Review client-submitted documents to ensure compliance with regional standards.
- Collaborate with internal departments to resolve customer-related issues.
- Ensure accurate reporting by collecting and consolidating operational data.
- Process client funding requests in accordance with company policies and procedures.
- Assist with miscellaneous tasks and responsibilities as required.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM3, RM4,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Language:
- Mandarin (Required)
- English (Preferred)
Work Location: In person
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