Country Operations Intern

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Ematic Solutions Full time 15,000 - 30,000 per year

About Us

Ematic Solutions is pioneering Southeast Asia's AI Agency model, moving beyond a traditional digital agency to a company engineered for the AI age. Our mission is to infuse AI into everything we do, helping organizations build and optimize high-ROI digital ecosystems. We are a profitable, scalable business with a deep technical DNA and an AI-native workforce. We're looking for AI-savvy, forward-thinking individuals who are excited to shape the future of marketing with us.

What's The Gig?

In this role, you'll be part of a lean, innovative, and profitable team that's engineered for the future of marketing. You'll work hands-on with AI-powered tools, scalable service models, and multi-market campaigns, delivering real impact for leading organizations. Expect a fast-paced environment where you'll learn, experiment, and grow as we embed AI into everything we do — from strategy to execution.

Your Responsibilities Will Include:

  • Assist in billing, invoicing, and accounts receivable follow-ups, ensuring timely and accurate financial records.
  • Support contract preparation and documentation for vendors, clients, and internal teams.
  • Liaise with legal and accounting firms on compliance and administrative documentation.
  • Maintain and update internal trackers and reports using Google Sheets and Excel, with attention to data accuracy.
  • Coordinate vendor onboarding and payment tracking, including invoice reconciliation.
  • Handle day-to-day administrative tasks such as scheduling, travel coordination, office procurement, and document filing.
  • Plan and support company events, team outings, and internal initiatives.
  • Maintain and regularly update the National Holidays calendar for each market.

What we're looking for

  • Available for a full-time 6-month paid internship
  • Final-year student or recent graduate in Business, Finance, Accounting, Management, Economics, or related fields such as Human Resources, Public Administration, or Supply Chain from a recognized institution in Southeast Asia.
  • Strong time management and multi-tasking capabilities; able to juggle multiple responsibilities with accuracy and calm under pressure.
  • Proficient in Google Suite and Microsoft Excel; capable of using formulas, filters, and basic data organization tools.
  • Highly detail-oriented, with a structured and proactive mindset.
  • Strong communicator with the ability to work well within and across teams.
  • Comfortable working with evolving processes and taking initiative when needed.
  • Able to handle confidential documents with professionalism and discretion.
  • Eager to grow and take on expanded responsibilities as the company evolves.
  • Bonus: Mandarin proficiency for vendor/client communication
  • Interest in and familiarity with AI tools (e.g., ChatGPT, Gemini) and a basic understanding of AI concepts such as LLMs, prompting, and AI agents. You'll have opportunities to apply these skills in real projects and grow your expertise with us.

What We Offer

  • Real-world exposure to
    finance operations, vendor management, and legal coordination
  • Opportunity to take ownership of internal processes and tools.
  • Competitive internship compensation.
  • Open and collaborative company culture with flat hierarchies.
  • A chance to grow with the company — with potential for
    involvement in larger projects or transition into a full-time role.
  • Work alongside a diverse, regional team from different countries and cultures.

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