Manager - Personal Financial Services (Merchant Acquiring)
5 days ago
If you are looking to excel and make a difference, take a closer look at us…
Job Responsibilities: Leading a team to drive merchant acquiring sales
Monitor and ensure team KRAs are met which includes sales, revenue, terminal target, new merchant acquired, EPP and CASA growth.
Handling large scale projects
Perform merchant recruitment and servicing existing merchant portfolio.
Work closely with stakeholders across departments to drive business opportunities.
Identify, develop and implement sales strategies and business opportunities to drive merchants acquiring sales
Perform evaluation, financial analysis, review and recommendation on merchant business or projects
Handle merchant inquiries and resolve problems and request (e.g. payment, terminals, terminal integration & etc.).
Reviewing commercial activities against budget, cost, volume and efficiency target in line with business objective.
To monitor team sales activities and performance management
Review of business proposal and provide recommendation to internal stakeholder
Continuously seek ways to improve sales team efficiency, productivity, and overall performance.
Ensure merchant service level is met.
Participate in strong teamwork and working relationship with colleagues at all times
To uphold bank statutory requirement and safeguard bank interest at all times.
Adhere to compliance guidelines and regulations.
Cultivate HLB value and culture.
Perform KYC to onboard quality merchants and yearly review to minimize business risk to the bank.
A recognized Diploma/Degree/Master in any business related studies
Min 3-5 years of working experience in Merchant Acquiring or payment industry or any business related field.
Candidates with experience in merchant acquiring business will have an added advantage
Good stakeholder management and team player to achieve outstanding results.
Excellent communication, negotiation and presentation skills.
Comfortable with mid to senior level management negotiations.
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our "Digital at the Core" ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
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