Business Analyst

3 hours ago

KL Eco Kuala Lumpur, Malaysia INNOVATECOREX SDN. BHD. Full time

About the Role:

We are looking for a dynamic and analytical Business Analyst to join our growing team In this role, you will be the vital link between our business objectives and technical solutions. You will be responsible for analyzing business processes, gathering requirements, and driving the implementation of systems that enhance efficiency and create a seamless user experience.

If you have a passion for problem-solving, excellent communication skills, and at least 2 years of experience in a similar role, we want to hear from you

Key Responsibilities:

1. Requirements Analysis & Solution Design

  • Work closely with business leaders, product managers, and developers to understand and translate business needs into technical requirements.
  • Develop clear and detailed user stories, process flows, and functional specifications.
  • Document requirements for system enhancements and new features to guide the development team.

2. Business Process Improvement

  • Analyze and map existing business processes to identify inefficiencies and areas for optimization.
  • Design and recommend improved workflows to automate manual tasks, enhance system integration, and boost operational performance.
  • Champion a culture of continuous improvement.

3. System Implementation & Project Coordination

  • Partner with technical teams to ensure the smooth implementation and integration of new systems and features.
  • Take an active role in system configuration, User Acceptance Testing (UAT), and validation to ensure solutions meet business needs.
  • Coordinate end-to-end project activities to ensure on-time and high-quality delivery.

4. Data-Driven Insights (Good to Have)

  • Perform data analysis to uncover trends, pinpoint bottlenecks, and identify new opportunities.
  • Create reports and dashboards to support strategic, data-driven decision-making across the business.

Qualifications & Experience:

  • Minimum of 2 years of professional experience as a Business Analyst or in a similar capacity (e.g., Systems Analyst, Product Owner).
  • Proven track record in system implementation, process improvement, or workflow automation projects.
  • Strong understanding of Agile methodologies (Scrum, Kanban) and experience working in Agile teams.
  • Excellent analytical, problem-solving, and root-cause analysis skills.
  • Outstanding communication and interpersonal skills, with the ability to engage effectively with both technical and non-technical stakeholders.
  • A degree in Computer Science, Information Technology, Business Administration, or a related field.

What Will Make You Stand Out:

  • Exposure to high-transaction systems such as payment gateways, SMS gateways, or e-commerce platforms.

What We Offer:

  • Meal Allowance
  • Performance Bonus
  • Flexible working hours
  • Transportation Allowance

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