Digital Advertising Account Specialist

3 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Career Wise Sdn Bhd Full time 60,000 - 80,000 per year

Job Responsibilities:

  • Build and maintain relationships with new and existing clients through phone, chat, and email communication.
  • Identify clients' business needs and provide suitable advertising solutions to support their goals.
  • Manage a portfolio of small and medium business (SMB) clients and drive revenue growth through effective account management.
  • Offer pre- and post-sales support, ensuring clients have a positive experience using the advertising platform.
  • Provide insights, feedback, and recommendations based on client performance and campaign data.
  • Share success stories and best practices to inspire advertisers to achieve better results.
  • Stay updated on advertising products and industry trends to provide informed advice to clients.
  • Perform other related tasks as assigned to support overall business objectives.
Job Requirements:
  • Candidate must hold at least a SPM, Diploma or Bachelor's Degree in any field.
  • Minimum 2 years of relevant experience in sales, account management, or client servicing is preferred.
  • Strong time management skills with a proactive attitude to achieve and exceed targets.
  • Experience in business development, consultative selling, or managing client portfolios will be an advantage.
  • Excellent communication skills — verbal, written, and listening.
  • Self-motivated and able to work independently in a fast-paced, performance-driven environment.
  • Comfortable working with computers and handling multiple systems.
  • Strong proficiency in English, Mandarin and Cantonese is required, as the role involves communication with international clients and partners.

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