Warehouse Supervisor

2 weeks ago

Shah Alam, Selangor, Malaysia SNT Global Logistics Sdn. Bhd. Full time 60,000 - 80,000 per year

Operations Management:

  • Plan, implement, and oversee logistics workflows for B2B and B2C operations.
  • Manage the movement of goods, ensuring timely deliveries to business clients and consumers.
  • Optimize order fulfillment processes to maintain high accuracy and efficiency levels

Team Leadership:

  • Supervise and mentor logistics staff, including drivers, warehouse workers, and coordinators.
  • Schedule and assign daily tasks to ensure smooth operations.
  • Conduct performance reviews and implement training programs.

Inventory and Warehouse Management:

  • Monitor inventory levels and coordinate with procurement teams to prevent stockouts or overstocking.
  • Ensure proper storage, handling, and tracking of goods in the warehouse.
  • Implement strategies to optimize warehouse space and reduce costs.

Customer Coordination:

  • Maintain strong relationships with B2B clients and B2C customers.
  • Address and resolve delivery issues, delays, or complaints promptly.
  • Collaborate with the sales and customer service teams to align logistics with business goals.

Performance Monitoring and Reporting:

  • Track key performance indicators (KPIs) such as delivery times, cost efficiency, and customer satisfaction.
  • Prepare regular reports and present insights to management for decision-making.
  • Implement continuous improvement initiatives to enhance operational performance.

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