Receptionist

6 days ago


Seremban, Negeri Sembilan, Malaysia MY Fame Hotel Sdn Bhd Full time

Job Overview:

We are looking for a friendly, motivated, and sales-driven individual to join our team as a Receptionist. In this role, you will be the first point of contact for guests while also supporting sales activities to help grow occupancy and revenue.

Key Responsibilities:

Front Desk Duties:

  • Greet guests warmly and professionally upon arrival
  • Handle check-ins, check-outs, reservations, and inquiries
  • Manage phone calls, emails, and booking platforms
  • Provide information about hotel services and local attractions
  • Ensure smooth daily operations and excellent guest experience

Sales Duties:

  • Promote room sales and ballroom packages to walk-in and call-in customers
  • Assist in developing and executing local marketing and corporate sales strategies
  • Follow up on inquiries, and close bookings
  • Maintain customer database and track leads/follow-ups

Requirements:

  • Minimum Diploma in hospitality/sales is an advantage/other diploma welcome too
  • Experience in hotel front office or sales roles preferred (Training provided if needed)
  • Strong communication and interpersonal skills
  • Confident, well-groomed, and customer-oriented
  • Fluent in Bahasa Malaysia and English (additional languages an advantage)
  • Familiar with E-Soft Hotel Management System and online booking platforms (training provided if needed)
  • Willing to work on shifts, weekends, and public holidays

What We Offer:

  • Competitive salary and incentive scheme
  • Supportive team environment
  • Opportunities for career development

Job Type: Full-time

Pay: RM1,700.00 per month

Benefits:

  • Free parking
  • Meal provided
  • Opportunities for promotion
  • Professional development

Work Location: In person


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