Waiter

2 weeks ago


Johor Bahru, Johor, Malaysia Foom Sdn. Bhd. Full time

Who We Are

FOOM is not a restaurant.

FOOM is not a lounge with waiters in bowties and scripts.

We are a premium shisha + bar space where presence, pace, and precision run

the floor.

You don't "serve". You move like you belong — smooth, sharp, and guest-first.

We don't hire waiters.

We hire hosts of the experience.

Your Mission

You're the first and last impression.

You control the floor's energy like a DJ — reading tables, watching flow, making

moves.

You seat, serve, guide, recommend, and reset.

You keep it friendly, not fake. Fast, not rushed.

You handle the small things before they become problems.

You're not just taking orders — you're building regulars.

What You'll Do

Greet and seat guests with energy (no dead eyes)

Take orders with clarity and confidence

Recommend pairings (shisha + drinks / snacks)

Communicate with bar and shisha team for timing

Reset tables fast, clean up zones, help runner as needed

Upsell naturally — guide guests toward premium

Track table needs without hovering

Support Shift Admin with floor flow

Schedule

5:00 PM – 2:00 AM

6 days/week (1 off day)

Must be available weekends and public holidays

Pay

RM 2400 base salary

Free shift meal + drink

Bonuses based on performance

Additional Benefits (on top of salary)

EPF, SOCSO, EIS fully covered

Paid internal training (guest flow, selling, vibe reading)

Bonus eligibility for:

Table turnover speed

Guest compliments

Upsell consistency

Access to FOOM gear, crew recognition, and upgrade path to Shift Admin

How to Win

Smile when it's real — don't fake it, just connect

Move with purpose — walk like you're going somewhere

Listen first, recommend second

Learn the menu like a script — you must know what hits

Never disappear from your section

Be present. Be clean. Be cool under pressure.

If you can serve without ego, sell without pressure, and move like it's your

show —

FOOM wants you on the floor.

We don't need robots. We need real ones.


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