Product Specialist/Senior Product Analyst

7 days ago

KL Eco Kuala Lumpur, Malaysia BIPO SERVICE MALAYSIA SDN. BHD. Full time
Company Overview:

Established in 2010 and headquartered in Singapore, BIPO is a global payroll and people solutions provider. Our comprehensive total HR solutions include our Human Capital Management (HCM) suite, Global Payroll Outsourcing (GPO) and Employer of Record (EOR) service across 160+ global markets.

We are better connected to support companies' payroll and people solutions needs through a global network of 40+ offices, four R&D centres, and business partners across 160+ markets. To date, we have served 560,000+ headcounts and 3,300+ clients.

Purpose:

The job holder must ensure the payroll products are aligned and according to the employment and statutory regulations for the payroll countries. He/she must equip himself/herself with the payroll products knowledge and capable to perform his/her job independently. He/she may comprehend the requirements and regulations provided by local/regional team of the payroll countries, analyze and provide system solution diligently and able to write in Payroll Functional Specification

Key Responsibilities:

Product

  • Regional payroll product's system solution provider.
  • Analyze and test the functionality of the payroll product reported by the local/regional team and inform the party will there any change request require to the System.
  • Business Process Analysis and provide system solution will there any enhancement/customization/new functionality request brought up by the local/regional team.
  • Understand the employment and statutory regulations for the payroll countries and align with the System.
  • Request for change will there any discrepancy found from the Payroll System against the regulations for the payroll countries.
  • Able to write Payroll Functional Specification and understandable by all parties (including Research and Development and Quality Assurance Teams).
  • Take overall responsibility and meet the deadline and work demands.
  • Lead and coach/guide other junior team members who needs help/guidance.
  • Ensure the key performance indicators set are met.
  • Offer to take additional responsibilities as and when require.

Interaction with Other departments

  • Follow up with Project Management/Service Delivery/Support Team on Enhancement, Customization and/or New Functionality Request for the payroll products.
  • Follow up with Research and Development and Quality Assurance Teams on Enhancement, Customization and/or New Functionality payroll product related request from local/regional team (if applicable).

Others

  • Involvement in Quality Action for the regional payroll products.
  • Other duties as and when assigned.
Requirements:
  • Degree in Information System/Payroll/HR or equivalent.
  • Applicants MUST possess at least 3-5 years of HRMS Products experience.
  • Preferably Regional payroll experience in Implementation, Support and/or System Testing.
  • Extensive knowledge of Payroll Product Analysis, Solution Design, Testing, writing in Payroll Functional Specification and Basic SQL.
  • Demonstrates, proactiveness, initiative and personal accountability to meet work demands.
  • Able to work independently in a fast-paced and high demand environment.
  • Preference to have experiences in HRMS (either in Product/Implementation/Testing).

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