Collection Assistant

5 days ago

Permatang Pauh, Penang, Malaysia Mforce Bike Holdings Sdn Bhd Full time

Job Function:

  • Call customers base on list provided by superior then advise them on their payment options and suggesting methods of payments.
  • Responsible to identify new information of customer & conclude situation of customer in securing the payment.
  • Advise customer about account status and make payment on time without failed.
  • Negotiating suitable payments plans and responding to customer queries.

Requirements:

  • Diploma, Bachelor / Professional Degree / Diploma in the field of Banking & Finance, Business Administration, Business Management or any equivalent.
  • Preferable with working experience in debts collection / Credit companies.
  • Communicate effectively with various types of customer in a professional way without personal feelings influencing the process.
  • Possess good interpersonal skills and able to actively interact with all levels of customers.

Job Type: Full-time

Pay: RM1, RM2,500.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Parental leave

Application Question(s):

  • Whats's your expected salary?

Education:

  • Diploma/Advanced Diploma (Required)

Experience:

  • administration: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Location: In person

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