Scalp Therapist

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Redzgroup Pte Ltd Full time 30,000 - 42,000 per year

Job Title: Scalp /Head Spa therapist

Job Level : Junior / Intermediate

Department: Operations Department – Salon

Rate: RM 2,500 - RM 3,500 + Guaranteed Commission

Location: Mont Kiara, Kuala Lumpur, Malaysia

Working days: 5-6 days a week

Overall Job Objectives:

As a Scalp /Head Spa therapist, you will play a crucial role in enhancing our clients' overall hair and scalp health The therapist will be responsible for creating customized treatment plans based on individual client needs, promoting hair and scalp health, and delivering exceptional customer service.

CORE RESPONSIBILITIES:

  • Provide scalp treatments, perform professional hair scalp analysis for customers, including shampoo, blow-dry, basic head massage, and related services
  • Recommend hair and scalp care products, treatments, and packages to customers.
  • Provide the right solution to the customer by consulting, listening and applying technical know-how
  • Communicate and advise what is best for the client's interest
  • Maintains spa and treatment room appearance, cleanliness and safety standards according to standard operating procedures
  • Provide excellent service and create exceptional experiences for customers
  • Other ad-hoc duties as assigned by the company

JOB SPECIFICATIONS:

  • At least 6 months - 1 year related experience as a Scalp Consultant or in a similar role within the beauty industry
  • Professional certificate is a plus
  • Excellent customer service & sensitivity to customers' needs and paying attention to details.
  • Positive attitude and cheerful
  • Service oriented and well-groomed
  • Ability to work under pressure in a fast-paced working environment
  • Able to work on shifting schedules, weekend and public holiday

KEY DELIVERABLES:

  • Deliver head spa treatments (scalp massages, hair treatments, etc.) in a timely, efficient, and professional manner, ensuring client satisfaction.
  • Ensure thorough consultations to accurately assess client needs, offering solutions tailored to their scalp and hair health.
  • Actively promote and recommend hair and scalp care products to clients, contributing to retail sales targets.

BENEFITS OF THE ROLE:

  • Career progression at one of the best salons in Singapore and Malaysia
  • Opportunities for professional development and training
  • Employee Service Benefits (free hair treatments and services)
  • Leave Entitlement
  • Birthday Voucher
  • Flexible Working Hours & Weekend Snacks
  • Employee Referral Incentive
  • Cozy working environment

If you're excited about our company's vision for this position, we'd like to hear from you.

APPLY NOW

Job Types: Full-time, Permanent

Pay: RM2, RM3,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Scalp Therapist: 1 year (Required)

Language:

  • English (Preferred)
  • Mandarin (Preferred)

Location:

  • Kuala Lumpur (Required)

Work Location: In person

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