customer experience analyst

Job DetailsFull TimeShah AlamCustomer ExperienceBachelor's degree in Marketing, Business Administration, Communications, Statistics, or a related field.About the role?This role supports the Customer Experience (CX) function by documenting SOPs, maintaining workflow accuracy, and managing survey processes. It involves collecting and cleaning survey data,...

Job SummaryThis role manages outbound customer communication across multiple channels, handles customer surveys, and gathers feedback to assess satisfaction. It involves analyzing survey data, identifying trends, and providing insights to improve customer experience. The role also collaborates with the Complaints Management, Marketing, and Sales teams to...

Job Summary:Customer Experience Specialist is of great significance to OilyPod and Woos. A person in this position will engage in sales & resolve any emerging problems that our customers might face with accuracy and efficiency. Responding efficiently to customer inquiries and maintaining high satisfaction throughout the customer experience.Essential...

Job OverviewAs a Senior Customer Experience (CX) Specialist, you will lead the identification of customer friction points, design solutions, and drive strategic improvements across key journeys. You will act as a strong voice of the customer, influencing product, operations, and leadership teams toward decisions that enhance long‑term CX differentiation...

Cyber Security AnalystWe're Air IT, an incredible MSP with the history and expertise to provide an amazing array of services and a bright future ahead of us.We've grown a lot since our beginning back in 2005. We're proud to have brought together nine leading companies as a family, with more on the horizon. Now, with an office presence across the UK, we are...

We're Air IT, an incredible MSP with the history and expertise to provide an amazing array of services and a bright future ahead of us.We've grown a lot since our beginning back in 2005. We're proud to have brought together nine leading companies as a family, with more on the horizon. Now, with an office presence across the UK, we are extremely honoured to...

About the role We are seeking an Analyst, Accounts Payable to join our team at Mewah Group's office in Shah Alam, Selangor. This full-time role will be responsible for processing and managing accounts payable transactions, ensuring invoices are paid accurately and on time. The successful candidate will play a key part in maintaining the financial health of...

Job Summary:The QC Analyst will be responsible for performing routine and non-routine quality control activities, including testing, validation, and monitoring of ETO (Ethylene Oxide) sterilization processes.Job Responsibilities:Develop, execute, and document validation protocols (IQ, OQ, PQ) for sterilization processes.Review, analyse, and interpret test...

Responsibilities:-Collect, organize, verify and analyze data from accounting systems and other internal and external sources;Assist in developing customized reports and dashboards to deliver meaningful insights to management;Identify trends, patterns and anomalies in data to support continuous improvement initiatives;Collaborate with cross-functional teams...

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put...