Operations Support Specialist, Digital Investment Management
1 day ago
JOB PURPOSE/OBJECTIVE
- The Operations Support Specialist will support and execute daily business transactions within the Operations unit of Digital Investment Management (DIM).
- Reporting to the Head of Operations, the Operations Support Specialist is responsible for assisting the Head of Operations in achieving business objectives through a smooth back-end operations process while ensuring compliance with internal and external regulations and control standards. The Operations Support Specialist must ensure that all business activities and reporting are attended in a timely manner by working closely with the Customer Service, Investment and Project teams.
KEY RESPONSIBILITIES
Investment Operations Support (Fund Accounting)
- Support and execute error-free execution procedures operationally
- Support and ensure that the fund transfers to broker, withdrawal instructions from client are executed in a timely manner and as per SOP
- Execute and ensure the monthly bank/trade reconciliations for all transactions are accurate and done on a timely manner
- Support, execute and ensure the effectiveness, efficiencies, accuracy and completeness of daily business transactions undertaken by the units
Client Quality Service Support (client account management)
- Support, ensure and execute timely turnaround time in handling clients' onboarding from clients and e-KYC process
- In conjunction with client servicing teams, ensures all complaints are resolved in a timely and satisfactory manner
- Support and ensure compliance with Statutory requirements, and agreed Service Level Agreement
- Support and manage deliverables and timely implementation of initiative
Rules & regulations and compliance reporting requirements
- Support, execute and ensure accuracy and completeness of details furnished to the Regulators
- Support, execute and ensure the submission of monthly reporting to management and regulators is accurate
- Ensure compliant with timeline and submission requirements determined by the Regulators
- Support, execute and ensure up-to-date operation-related reports (i.e. e-KYC, management reporting, and etc.)
JOB REQUIREMENTS
- Posses a recognized Degree in Business Administration/Finance or other relevant discipline
- 3-6 years relevant working experience in operation's environment, preferably in the stock broking, unit trust or financial services industry
- Preferably in Asset Management Company will be added advantage
- Experience and understand SC reporting requirement
- Candidates who have passed any Securities Industry Development Corporation (SIDC) Licensing Examination module will have an added advantage
- Capital Market Services Representative's License (CMSRL)
- Sound knowledge of rules of Bursa Malaysia, SC guidelines, FEA rules, Anti Money Laundering laws.
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