Jira Developer

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

About the Company

  • The company is a
    global IT service provider
    that belongs to a larger international media, services, and education group.
  • It specializes in delivering comprehensive
    Platform and Product Services
    to its business clients.
  • The organization operates internationally, with this specific role based in
    Kuala Lumpur, Malaysia
    .
  • It has a structured approach to documentation and job management, evidenced by its detailed document history and annual review cycles.

About the Job

  • This is a highly specialized role for a
    JSM Workflow Developer
    responsible for designing, developing, and deploying custom workflows and integrations within
    Atlassian Jira Service Management (JSM)
    .
  • The primary goal is to deliver efficient, maintainable, and scalable workflow solutions that enhance
    IT service processes
    and the overall user experience.
  • Key technical requirements include
    strong proficiency in TypeScript
    , experience with
    RESTful APIs
    and
    webhooks
    , and a solid understanding of the
    software development lifecycle (SDLC)
    and
    agile methodologies
    .
  • The role involves close collaboration with
    stakeholders
    to gather requirements, provide technical guidance, and work with product managers, designers, and QA engineers.
  • Familiarity with
    Atlassian Forge development
    and
    DevOps practices
    is a strong advantage.

About the Manager/Team

  • The role reports into the
    Platform and Product Services Business Unit
    .
  • The team structure includes a specific
    Team Lead.
  • The expectation is to work closely with
    cross-functional teams
    (including product managers, designers, and QA engineers) to deliver high-quality outcomes.
  • The successful candidate is expected to be
    self-motivated
    , demonstrate a strong sense of
    ownership and accountability
    , and continuously seek to optimize processes by staying current with the latest Atlassian technologies.

Key Requirements

  • Platform Expertise:
    Proven experience developing workflows and integrations for Atlassian products, with a focus on
    Jira Service Management (JSM)
    .
  • Programming Proficiency:
    Strong proficiency in
    TypeScript
    , with experience in
    and React
    being a plus.
  • Integration Skills:
    Experience working with
    RESTful APIs and webhooks
    .
  • Process Understanding:
    Solid understanding of the
    software development lifecycle
    and
    agile methodologies
    .
  • Soft Skills:
    Excellent
    communication skills
    and the ability to collaborate effectively with cross-functional teams

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