Jira & Confluence Administrator

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Penta Consultancy Sdn. Bhd Full time 55,000 - 120,000 per year


Job Responsibilities:
1. JIRA Administration
- Configure and maintain JIRA projects, boards, workflows, permissions, and schemes.
- Create and manage custom fields, screens, and automation rules aligned with business needs.

2. Confluence Administration
- Set up and manage Confluence spaces, templates, and permissions.
- Ensure seamless integration between JIRA and Confluence to support effective collaboration.

3. Reporting & Analytics
- Build and generate customized JIRA dashboards and reports.
- Develop Confluence-based reporting pages for project and governance visibility.
- Recommend improvements to optimize tool usage and reporting workflows.

4. Documentation & Training
- Create clear, user-friendly documentation, templates, and training materials.
- Conduct workshops, onboarding sessions, and training for JIRA and Confluence users.

5. Continuous Improvement
- Stay updated on the latest Atlassian product features and apply relevant updates.
- Identify opportunities for automation and workflow optimization.
- Provide guidance on best practices for maximizing tool efficiency.

Job Requirements:
- Minimum 3~5 years of hands-on experience with JIRA and Confluence administration.
- Strong understanding of JIRA workflows, schemes, boards, and automation features.
- Expertise in managing and structuring Confluence spaces and documentation.
- Experience working with JIRA Cloud environments.
- Strong ability to create clear, concise, and user-friendly documentation.
- Excellent communication and stakeholder management skills.

Nice-to-Have
- Atlassian certifications (ACP-600, ACP-120, ACP-400).
- Familiarity with Agile methodologies (Scrum, Kanban) and ITIL processes.




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