Guest Experience Manager

Company Background We are representing our well-known client in the hospitality industry in their search for a dynamic candidate to join their team as a Front Office Manager. We are seeking a candidate with strong leadership qualities and solid experience in front office operations, who is passionate about delivering excellent guest service, optimizing team...

Company BackgroundA well-established hospitality and leisure resort, offering a premium experience for guests with luxurious accommodations, diverse dining options, and diverse leisure facilities based in Sungai Long, Kajang. Position: Assistant General ManagerSUMMARY:The Assistant General Manager (AGM) supports the General Manager in overseeing the daily...

Job SummaryAssisting Front Office Manager in the overall day to day operations whilst on duty. Resolve any guest complaints and to establish an amicable relationship with guests, clients of the Hotel and ensure prompt, courteous and accurate service to all gusts to maximize customer satisfaction. Ensure quality in all aspects of work and among the staff in...

Job DescriptionSUMMARY:The Assistant Reservation Manager supports the Reservation Manager in overseeing all reservation activities within the resort. This role involves managing the reservations team, ensuring efficient booking processes, and maintaining high levels of customer satisfaction. The Assistant Reservation Manager plays a vital role in optimizing...

Job DescriptionSUMMARY:The Assistant IT Manager supports the IT Manager in overseeing the resorts technology infrastructure and IT operations. This role involves managing IT projects, providing technical support, and ensuring the smooth operation of all systems and networks. The Assistant IT Manager helps enhance the guest experience and improve operational...

Company Background:We are representing our client, which is a premier seafood restaurant offering exquisite flavors from China, Hong Kong, Taiwan, and Southeast Asia. They boast impressive décor, VIP rooms, and a grand ballroom. This unique and luxurious restaurant provides the ultimate dining experience, perfect for any occasion, combining culinary...

Responsibilities:Welcome and check-in/check-out guests efficiently and professionallyHandle guest inquiries and provide accurate information about hotel services and local attractionsManage room reservations and process paymentsMaintain front desk organization and ensure all guest requests are followed up in a timely mannerJob Types: Full-time, PermanentPay:...

Job Summary:Responsible for maintaining the cleanliness, hygiene, and overall appearance of guest areas, rooms, and public spaces to ensure a comfortable and pleasant environment.Key Responsibilities:• Clean and maintain guest rooms, restrooms, and public areas according to established standards.• Replace linens, restock amenities, and ensure all...

ResponsibilitiesWelcome guests and take orders with a smileServe food and drinks quickly and accuratelyMaintain cleanliness at the dining and counter areaAssist barista and kitchen teams during peak hoursHandle POS and payment when requiredRequirementsFriendly, responsible, and willing to learnAble to communicate clearly with team and guestsExperience in...

Job SummaryThe Assistant Manager, Membership and Sales & Marketing supports the development and growth of the club's membership base while enhancing member engagement and overall service quality. This role focuses on driving membership sales, strengthening relationships with existing and potential members, and supporting club-wide marketing initiatives....