Retail Coordinator

1 day ago

Petaling Jaya, Selangor, Malaysia BBW Books Singapore Pte Ltd Full time 20,100 - 25,200 per year

Job Summary

We are seeking passionate and customer-focused Retail Coordinators to join our 24-hour bookstore team at Sunway Square Mall. As a Retail Coordinator, you'll be the face of the store, greeting customers, assisting with book selections, and ensuring a positive shopping experience. You will also help maintain store standards, support inventory efforts, and contribute to promotions and events. This is an ideal role for book lovers with a warm personality, strong attention to detail, and a genuine drive to serve.

ROLES & RESPONSIBILITIES

  • Greet and engage customers with warmth and professionalism.
  • Provide personalised book recommendations and product knowledge.
  • Guide customers in finding titles and navigating store sections.
  • Process sales transactions at the cashier accurately and efficiently.
  • Maintain clean, well-stocked, and visually appealing display areas.
  • Participate in in-store events, marketing activities, and sales promotions.
  • Assist with stock takes, receiving deliveries, and routine inventory checks.
  • Handle customer inquiries, returns, and complaints with care and clarity.
  • Foster a welcoming and helpful atmosphere on the shop floor at all times.

REQUIRED EXPERIENCE

  • Bachelor's degree in Retail, Business, or a related field preferred.
  • Minimum 1-2 years of experience in a customer-facing retail or service role.
  • Friendly, approachable personality with a love for books and people.
  • Strong communication and interpersonal skills.
  • Comfortable working in a fast-paced, team-oriented environment.
  • Reliable, detail-oriented, and proactive in responsibilities.
  • Flexible with scheduling and able to work rotating shifts, including nights, weekends, and public holidays (24-hour store operations).
  • Fresh Graduates are encouraged to apply

Job Types: Full-time, Part-time, Permanent

Pay: RM2, RM2,100.00 per month

Expected hours: 45 per week

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