Senior IaC Engineer

Our Client a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America are looking for Consultants to be part of the project

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. They work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Malaysia and overseas branches.

The client has more than 80 years of history in the banking industry and is expanding its footprint in Malaysia.

The selected resource will be working in a newly setup technology centre located in Kuala Lumpur as part of Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.

Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure

Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool

Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented

Ensure all incidents and problems are proactively managed

Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management

Collaborate with the development team in identifying resolutions and transitioning of releases into production environment

Adopt standard Incident and Problem Management workflow and processes, i.e timely ticket, defect and incidents loggings including proper change management processes and quality issue/impacts emails

Participate in DR/BCM activities or infrastructure related upgrade

Responsible of capacity management. To monitor & analyse current performance and capacity data and forecast the capacity required by the applications ahead

Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Must have

Degree in computer science/engineering or related disciplines.

5+ years of experience in application development and support environment

Hands-on experience in building servers from scratch and setting up clustering environments — not just end-user experience.

Candidates should be prepared to write a Chef cookbook or relevant scripting code during the interview, demonstrating hands-on expertise.

Working experience in Unix/Windows platforms, batch scheduling tools, Database query skills, BI Tools skillsets

Mandatory Technical skills: Terraform, Chef, Ansible development and/or support experience

Excellent communication, interpersonal and analytical skills

Excellent & proven Incident/Problem Management and organization skills a must

Nice to have

Good to have Banking and Finance Domain experience.

Knowledge of Finance, Risk, Accounting, ITIL of similar framework will be advantage

Cloud infra support experience

Finance knowledge for GL, MAS, GST, Regulatory and Reporting/business intelligence

Languages

English: C1 Advanced

Seniority

Senior

Kuala Lumpur, Malaysia

Req. VR-113658

DevOps

BCM Industry

28/10/2025

Req. VR-113658