Internship - Marketing & Customer Relations

1 day ago

Bandar Klang Selangor, Malaysia Pantai Bharu Full time 24,000 - 48,000 per year
  1. MARKETING RESPONSIBILITIES

a. Content Creation

  • Assist in planning and developing content calendars for multiple social media.
  • Create engaging content including graphics, short-form videos, and captions.
  • Ensure content aligns with brand tone and campaign objectives.
  • Stay updated on current trends and competitor activity to suggest fresh ideas.
  • Coordinate with internal teams (e.g., sales, after sales) for content needs.

b. Social Media Management

  • Support daily posting, scheduling, and community engagement across multiple platforms.
  • Monitor comments, messages, and interactions to maintain a responsive online presence.
  • Track performance of posts and campaigns, compiling simple reports with insights.

c. Campaign & Collaboration

  • Assist in brainstorming and executing campaigns, promotions, events, and roadshows.
  • Support both digital and on-ground initiatives, including teasers, live updates, logistics coordination, and post-event content.
  • Collaborate with internal teams and external partners to ensure cohesive messaging and smooth execution across all platforms.

  • Contribute to planning and activation of brand presence at exhibitions, launches, and community outreach programmes.

  • CUSTOMER RELATIONS

a. Customer Engagement

  • Greet walk-in customers warmly and professionally.
  • Answer incoming calls, provide assistance, and relay messages to relevant staff.
  • Guide and usher guests to their destinations within the showroom.

b. Hospitality Service

  • Offer complimentary refreshments and introduce café selections.
  • Take orders from the café and manage customer payments.
  • Serve meals and drinks using proper dining ware while maintaining service standards

c. Showroom Experience

  • Maintain cleanliness by clearing used items and cleaning dining ware.
  • Ensure digital screens and ambient music are active during operating hours.
  • Monitor showroom ambiance and suggest improvements.

Why Join Us?

  • Attractive Allowance – RM800 per month.
  • Fun & Dynamic Environment – We believe work should be enjoyable.
  • Engaging Activities – Participate in events, team outings, and creative projects.
  • Real Exposure – Hands-on experience in customer service, market research, and event management.
  • Networking Opportunities – Build connections.

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