Technician (Royale Chulan Penang - ICE UITM 2025)

Royale Chulan Hotels & Resorts is on the lookout for passionate, driven, and service-oriented individuals to join our award-winning hospitality team. Whether you're just starting out or a seasoned professional—we want to hear from youIf you're someone who believes in creating memorable guest experiences, working as a team, and growing your career with a...

Job Description:Identify and secure new business opportunities in corporate, government, MICE, and leisure segments.Manage and grow a portfolio of key accounts, ensuring client satisfaction and revenue growth.Lead contract negotiations, prepare proposals, and manage rate agreements.Conduct regular sales calls, client meetings, and property site...

Job Description:Design digital and print materials including brochures, banners, social media graphics, signage, and in-house collateral.Ensure all visual assets adhere to the hotel's brand identity and quality standards.Collaborate with the Marketing team on promotional campaigns and seasonal offers.Assist in photo editing, visual enhancements, and layout...

Job Description:Provide first-line support for all IT-related hardware, software, and network issues.Monitor and maintain hotel systems including PMS, POS, PABX, and CCTV.Ensure data backups, cybersecurity measures, and disaster recovery systems are in place and up to date.Liaise with vendors for IT equipment, software licensing, and system support.Maintain...

Job Descriptions:Act in the capacity of the Engineering Department representative as a troubleshooter to the guest, thereby continually working towards better guest contact and satisfaction.To assist the Duty Supervisor to obtain maximum control of expenditures through the effective utilization of manpower and physical asset of the Hotel.To maintain close...

Job Description:Supervise and coordinate room attendants and public area cleaners during daily operations.Inspect guest rooms, corridors, and public areas to ensure quality cleanliness and presentation.Manage daily task assignments, duty rosters, and shift scheduling.Conduct training and on-the-job coaching for housekeeping staff.Handle guest requests and...

Job Description:Clean and service guest rooms, bathrooms, corridors, and assigned public areas in accordance with hotel standards.Replenish guest amenities, linens, and supplies as required.Perform deep cleaning tasks and turn-down service when scheduled.Report any maintenance issues or lost-and-found items promptly.Handle cleaning equipment and chemicals...

Job Description:Greet guests warmly and professionally upon arrival at the outlet.Manage reservations and efficiently coordinate seating plans during peak and off-peak hours.Maintain accurate waitlists and provide estimated waiting times when necessary.Escort guests to their tables, present menus, and introduce the assigned service staff.Build rapport with...

Job Descriptions:Assist in all food preparation and help to run the station that he/she is assigned to efficiently.Assist the supervisor to run the station efficiently.Obtain requisitioned goods from the storeroom.Stock food items neatly in shelves and fridges.Keep the section that he is assigned to in good working order.Assist in cleaning utensils and...

Job Description:Handle all guest billing and payment transactions accurately using the Point-of-Sale (POS) system.Ensure all transactions are recorded and balanced at the end of each shift.Issue receipts and ensure guest signatures are obtained as required.Maintain proper cash float and ensure compliance with cash handling procedures.Support outlet...