Customer Service
2 days ago
Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.
Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team.
The Customer Service is an entry level administrative role that supports the smooth operation of the service desk function. This role involves tasks such as coordinating service requests, assisting the client service desk team, and maintaining documentation and records to support efficient incident resolution and service delivery. Key Responsibilities:
• Provide administrative support to the Service Desk team
• Receive, validate, and log client requests, ensuring accurate detail capture
• Assist in generating customer reports and maintaining documentation
• Perform other related tasks as assigned
• No shift work required; business hours only
• Detail-oriented
• Basic proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Assist in generating customer reports and maintaining documentation
• Calm and focused under routine tasks
• Reliable and consistent in meeting deadlines Academic Qualifications and Certifications:
• High School Certification (Diploma or Degree is a plus)
• Proficient in MS Office applications
• Fresh graduates and candidates with no experience are encouraged to apply
• Excellent English, written and verbal communication skills
• Able to work in Cyberjaya (On-site)
Good-to-have (not mandatory)
• Cantonese and Putonghua skills
• Basic knowledge in the technology Industry or Call Centre environment
Workplace type:
On-site WorkingEqual Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today
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