product specialist, sales support
3 days ago
CORE RESPONSIBILITIES:
- Act as the point of contact for clients, resolve problems and handle requests in a timely manner
- Provide in-depth product knowledge for physiotherapy, rehabilitation, and sports science equipment.
- Conduct product demonstrations, training sessions, and basic clinical support for customers.
- Support sales representatives during customer visits, presentations, and tenders.
- Assist in product installation, setup, and user training when required.
- Stay updated with new features and product launches, actively participate in product training/workshops/ events
- Study relevant clinical articles/information to enhance knowledge and provide relevant advice to internal/external customers
- Gather customer feedback and market insights to support sales and marketing strategies.
- Submit weekly complete reports to the manager
SKILLS REQUIRED:
- Strong communication and interpersonal skills
- Good presentation and public speaking abilities
- Ability to understand and explain clinical/technical product information
- Strong understanding of physiotherapy, rehabilitation, and sports equipment.
- Comfortable conducting product demos and basic training.
- Strong problem-solving skills and ability to handle customer requests professionally
- Able to travel for customer visits, demos, or installations when required.
- Good time management and ability to work independently
- Team player with strong collaboration skills
- Well-organised with good attention to detail.
- Computer proficiency (Microsoft Office, CRM systems, basic data entry)
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2, RM5,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person
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