Senior Operations

23 hours ago

Kuala Lumpur Centre Kuala Lumpur, Malaysia Kenanga Investment Bank Berhad Full time

About the role

This is a full-time, office-based Senior Operations & Vendor Management role within the Administration & Office Support team at Kenanga Investment Bank Berhad, located in Kuala Lumpur City Centre, Kuala Lumpur. The successful candidate will play a crucial part in overseeing the bank's operations and managing key vendor relationships to support the overall business objectives.

What you'll be doing

  1. Develop and implement operational strategies and processes to enhance efficiency and productivity
  2. Manage and oversee the performance of key vendors and service providers to ensure service level agreements are met
  3. Liaise with internal stakeholders to identify and resolve operational issues in a timely manner
  4. Analyse operational data and metrics to identify areas for improvement and make recommendations
  5. Contribute to the development and maintenance of operational policies, procedures and controls
  6. Provide training and support to team members to build capabilities and drive continuous improvement
  7. Represent the operations function in cross-functional projects and initiatives

What we're looking for

  1. Minimum 7 years' experience in a similar operations management or vendor management role, preferably in the financial services industry or fintech start-up business
  2. Strong understanding of operational processes and workflows, with the ability to identify and implement process improvements & knowledgeable in vendor management activity
  3. Demonstrated experience in specialized project and operation management or in Analyse operational activity improvement process and presenting recommendations to senior stakeholders
  4. Proficient in the use of Microsoft Office suite, with the ability to create and present reports
  5. Strong communication and interpersonal skills, with the ability to work collaboratively across teams
  6. Proactive, adaptable and results-oriented approach to problem-solving

What we offer

At Kenanga Investment Bank Berhad, we are committed to creating an inclusive work environment that empowers our employees to thrive. We offer competitive salaries, comprehensive benefits, and opportunities for career development and progression. Our employees' wellbeing is a top priority, and we provide a range of health and wellness initiatives to support our team. If you're looking for a challenging and rewarding role in a dynamic, forward-thinking organisation, we encourage you to apply now.

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