Assistant Manager, Infrastructure

5 days ago

Shah Alam, Selangor, Malaysia CUCKOO International (MAL) Berhad Full time

Position Overview

The Infrastructure & Cloud Lead is responsible for designing, managing, and optimizing CKI's enterprise infrastructure and cloud platforms to ensure reliability, security, and scalability. This role plays a key part in supporting CKI's digital transformation initiatives, leading modernization efforts across hybrid cloud, security, and automation domains.

Key Responsibilities

Infrastructure & Cloud Management

  • Lead the end-to-end management of IT infrastructure, including servers, networks, storage, and backup systems.
  • Administer and optimize hybrid cloud environments (AWS and on-premises) for performance, reliability, and cost efficiency.
  • Ensure proactive system monitoring, incident response, and capacity planning to maintain high service availability.

Security, Compliance & Business Continuity

  • Implement and maintain strong IT security controls in alignment with regulatory and corporate standards (e.g., ISO 27001, PDPA).
  • Develop and execute disaster recovery (DR) and business continuity plans, including regular testing and documentation.
  • Collaborate with Internal Audit and Finance teams to ensure IT governance, compliance, and readiness for IPO-related audits.

Governance & Vendor Management

  • Manage vendor partnerships, contracts, and service delivery for infrastructure, cloud, and security solutions.
  • Define, track, and review SLAs, KPIs, and cost optimization initiatives.
  • Contribute to the enhancement of IT policies, governance frameworks, and operational best practices.

Project Leadership & Team Development

  • Drive infrastructure and cloud projects, including upgrades, migrations, and automation initiatives.
  • Partner with Application and PMO teams to ensure seamless system integration and operational stability.
  • Mentor and develop infrastructure engineers, fostering a collaborative, high-performance team culture.

Job & Skill Requirements

  • Bachelor's degree in information technology, Computer Science, or a related field.
  • 5–8 years of experience in IT infrastructure and/or cloud management, ideally in a mid-to-large enterprise environment.
  • Strong knowledge of hybrid infrastructure (on-premises and cloud), networking, virtualization, and cybersecurity.
  • Hands-on experience in AWS administration, Windows/Linux server management, and network/firewall configuration.
  • Familiar with backup, disaster recovery, monitoring tools, and basic scripting or automation (e.g., PowerShell, Python).
  • Professional certifications such as AWS Solutions Architect, Azure Administrator, CCNA, ITIL, or CompTIA Security+ are advantageous.
  • Have experience in leading a team.

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