Tiktok Live Operation Admin

2 days ago

Petaling Jaya, Selangor, Malaysia South Ocean Full time

Company Overview

South Ocean Technology Sdn. Bhd.
, founded in 2018, is a fast-growing Malaysian e-commerce and consumer tech company based in Klang and Petaling Jaya, Selangor. We specialize in livestream selling on TikTok Shop, offering electronics, lifestyle products, and outdoor gear. We're proud to be ranked among the 
Top 3 electronics brands on TikTok Malaysia
, with annual revenue reaching 
eight figures
.

We are currently seeking a dedicated and tech-savvy
Livestream Operation Admin (TikTok)
to support our livestream team and ensure smooth daily broadcasting operations.

Job Requirements:

  • Must be able to communicate in 
    Malay, and English
  • Fresh graduates are welcome to apply — 
    full training provided
  • Tech-savvy and able to handle basic 
    hardware/software
     setup
  • Willing to learn and adapt in a 
    fast-paced livestream environment
  • Detail-oriented, proactive
    , with strong problem-solving skills
  • Good 
    communication and observation
     skills
  • Comfortable speaking occasionally on livestream (
    voice only, no camera
    )
  • Flexible with livestream working hours, including 
    night shifts or weekends

Job Responsibilities:

1. Support Livestream Setup & Operations

  • Set up and prepare the livestream room (PC, microphone, lighting, camera, etc.)
  • Start and run TikTok livestreams using the company's internal system
  • Troubleshoot technical issues during livestream (e.g., audio, crashes, lighting)

2. Monitor Livestream Sessions

  • Stay in the livestream room throughout the session to ensure smooth operations
  • Track livestream health metrics (viewers, engagement, sales, conversion, clicks)
  • Provide real-time support to the host (e.g., countdown, voice assist, viewer reminders)

3. Performance Feedback & Coordination

  • Observe and take notes on the host's performance during livestream
  • Prepare a brief feedback summary after each session for review
  • Coordinate with the host and operations team to improve daily sessions

4. Audience Interaction Support

  • Monitor and manage comment sections during the livestream
  • Use voice to respond to simple viewer questions (no need to show face)

Staff Benefits :

  • Salary offered: RM2500-RM3000
  • Career growth opportunity: Promotion to TikTok Operations Manager
  • Overtime pay provided
    , including 
    2–3x pay
     for work on 
    public holidays when required
  • Medical claims up to RM500 per year
  • Statutory benefits: EPF & SOCSO
  • Young, energetic team passionate about e-commerce and content

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