Senior Transition Manager

2 days ago

Petaling Jaya, Selangor, Malaysia Avensys Consulting Full time 120,000 - 240,000 per year

Senior Transition Manager

Avensys is a reputed global IT professional services company, and our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. And we service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking for
Senior Transition Manager.
This is an exciting opportunity to expand your skills set, achieve job satisfaction and work-life balance. More details as below.

Key Responsibilities

Transition Management


• Lead end-to-end transition activities from RFI stage to service delivery.


• Develop and manage comprehensive transition plans covering people, processes, systems, and governance.


• Ensure compliance with SLAs, KPIs, and contractual obligations during transition phases.


• Collaborate with internal teams, clients, and suppliers to identify and prioritize risks, actions, and decisions.


• Coordinate cross-functional teams to ensure operational readiness and smooth knowledge transfer.

Transformation Leadership


• Design and execute transformation strategies to enhance operations and drive innovation.


• Identify and implement cost savings, efficiency improvements, and risk mitigation initiatives.


• Champion continuous improvement and digitalization across functions.


• Drive adoption of new processes, systems, and services throughout the client lifecycle.


• Program & Change Management


• Manage large-scale transformation programs across business.


• Apply structured methodologies (e.g., Lean Six Sigma, Agile, PMP) to manage risks, dependencies, and stakeholder expectations.


• Monitor and report on program performance, ensuring alignment with business objectives.

Stakeholder Engagement


• Build and maintain strong relationships with internal and client stakeholders.


• Facilitate governance meetings, transformation workshops, and executive briefings.


• Act as a change agent, guiding stakeholders through transformation journeys with clarity and empathy.

________________________________________

Qualifications & Experience


• 7–10 years of progressive experience in Shared Services, BPO, or business project management.


• Bachelor's degree in business or related field (Master's preferred).


• PMP or equivalent project management certification preferred.


• Lean Six Sigma (Greenbelt or higher) or TQM certification is a plus.


• Proven leadership in managing complex transition and transformation programs.


• Advanced proficiency in MS Office Suite (Project, Visio, Excel).


• Excellent communication, negotiation, and stakeholder management skills.


• Ability to work independently and in virtual, cross-cultural teams.

Preferred Attributes


• Strategic mindset with operational execution capability.


• Strong analytical and problem-solving skills.


• High motivation for quality, efficiency, and continuous improvement.


• Collaborative team player who fosters an open and supportive environment.

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