Customer Service 客服(Internship)

4 days ago


Malacca, Melaka, Malaysia Zong Xun Embroidery&Marketing Full time 20,000 - 24,000 per year
  • 线上回答顾客对于网上购物及商品的询问
  • 处理与顾客的通话
  • 分辨及解决顾客需求来达到顾客的满意
  • 了解顾客需求并推荐最适合的产品
  • 能够处理顾客投诉,在最短的时间内提供顾客最好的解决方法
  • 拥有良好的沟通及展现技巧
  • 能够有效的管理时间,熟悉电脑基本操作
  • 通晓中文且有团队协作能力
  • 有经验会优先考虑,只要肯学习提供培训
  • 在冷气办公室中工作
  • 拥有自己的独立办公桌
  • 拥有许多职业发展机会

  • Answer customer enquiry in relation to ON-LINE shopping of products and services in Shopee / Lazada and so on

  • Identify and assess customers' needs to achieve satisfaction
  • Understand what customer needed and suggest various product option that available
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • With / Without experience are acceptable
  • Working in air-conditioning Office Room
  • Have your own independent desk
  • Young, happy harmonious working environment
  • A lot of career opportunities
  • We will provide training as long as willing to learn new things and knowledge


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