Unsecured Credit Team Manager
2 days ago
Key Responsibilities *
Strategy and Planning
- Prepares monthly management reports for management review.
Business Performance and Management
- To perform credit review and decision in accordance with the DA assigned at this level.
- Review appeals on status relating to the application and resolved them effectively.
- Ensure that the process is efficiently managed and that all applications are processed on a timely basis
- Involved in system enhancement projects as and when required
- Work with other business units (sales, portfolio, outsourcing) to ensure that the smooth transition of operations across units
- Any other credit processing relating duties as assigned by the supervisor from time to time
People Management
- Manage a team of processing officers in ensuring that all applications are reviewed and process promptly and accurately.
Regulatory Compliance
- Review the approval process and ensuring compliance to all internal and regulatory guidelines.
- Review the policies on a regular basis and make changes as and when required so as to ensure that it is relevant to the current market conditions
Any other responsibilities/tasks as assigned by the Management from time to time.
Key Dimension of Impact *
Adhere to Service Level Agreement (SLA) for approval status:
- Ploans: 90% within 1 day.
- Credit Cards/ Cashlite: 90% within 3 days.
Ensure portfolio risk/reward profile is within company risk appetite. Manage acquisition quality, portfolio quality and low side overrides.
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