sales manager

3 hours ago

Kuala Lumpur Centre Kuala Lumpur, Malaysia SANTA GRAND HOSPITALITY SDN. BHD. Full time 80,000 - 120,000 per year
  • Assists the General Manager to ensure that sales activities meet or exceed budgeted revenue for the hotel overall and for identified areas of personal responsibility.
  • Sets goals and formulates action plans for soliciting and maintaining business based on the targeted market segments, focusing on key result areas as defined in the hotel business plan.
  • Develops and implements sales and marketing strategies for new and existing accounts that will result in meeting and/or exceeding budgeted revenue and GOP goals.
  • Maximizes individual productivity and results by planning and structuring time for sales activities based on business needs and trends.
  • Generates new business through telemarketing, networking and cold-calling.
  • Makes outside sales calls by scheduling weekly site inspections or off site appointments to introduce hotel services to new accounts and to maintain and increase business to existing accounts.
  • Contacts individuals, civic groups, and executives of organizations to explain services and facilities offered by hotel and to solicit their business.
  • Identifies new business by consulting publications to learn about events (conventions, conferences, training seminars, social gatherings, and other functions).
  • Actively participates and communicates with diverse community groups and organizations as a representative of the hotel in order to develop positive relationships with community representatives and networking opportunities that will result in business leads from these groups.
  • Maximizes business opportunities with existing accounts by building and maintaining good client relationships, and following up with representatives of existing accounts on an ongoing basis to determine their needs for hotel services.
  • Evaluates competition to identify potential points of competitive advantage and disadvantage.
  • Develops and maintains standard account management systems for prospects, new accounts, existing accounts; develops and maintains client files.
  • Supervise and motivate Asst Sales Manager, Sales Executive and Sales Coordinator associates
  • Maintains a high level of exposure for the hotel in major market areas through direct sales solicitation, telephone, fax, written communication.
  • Maintain close business relationships with existing clients through key sales activities.

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