Mechanic / Technician (Mitsubishi)

7 days ago

Shah Alam, Selangor, Malaysia Edaran Otomobil Nasional Berhad Full time

Job Responsibilities

  • Increases customer satisfaction by performing minor/ major service/ repair correctly and clean the first time.
  • Accomplish and maintain high level of quality, productivity and efficiency, achieves daily, weekly and monthly sales target thus maintain low rate of comeback repairs or complaints.
  • Accurately and timely perform all work instruction stipulated in service orders assigned by job controller/ service foreman; provide written report for additional jobs when necessary.
  • Immediately inform service foreman on any work delays whenever jobs are unable to meet actual flat rate time.
  • Return all replaced parts to customer after each repair and be prepared to work extra time when requested by management.
  • Maintain clean tools, equipment, facilities, environment and general workshop housekeeping at all time.
  • Responsible for vehicle security and safety while in service centre. Follows work rule and service centre safety & health practices relating to operation of shop tools, use of personal safety devices and housekeeping.
  • Maintain the company's standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations.
  • Responsible in SOPs, ISO, DOE, Safety & Health and local authorities' compliance. Provide excellent customer service and ensure increased in retention rate. Deal with all complaints amicably, manage operating cost, good housekeeping practices and ensure company's profitability.
  • Responsible to perform other duties requested by superior.

Job Types: Full-time, Permanent

Pay: RM1, RM3,000.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Opportunities for promotion
  • Parental leave
  • Professional development

Education:

  • Malaysian Special Skills Certificate (Required)

Experience:

  • Mechanic: 1 year (Required)

License/Certification:

  • D/DA Driving License (Required)

Work Location: In person

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