Selling Floor- Supervisor level

2 weeks ago

Shah Alam, Selangor, Malaysia ST Rosyam Mart Sdn Bhd - USJ 9 Full time 2,000 - 3,200 per year

Supervise Sales Associates

They supervise sales associates to make sure they are performing their job duties well. The supervisor's duties include delegating tasks and following up on the assignments to ensure task has been performed following SOP.

Promote Products To Increase Sales

Retail Supervisors are to make sure that they promote in-store sales to attract more customers. They must ensure that all sales associates are also able to promote products by training them.

Train Sales Associates

Retail sales supervisors are in a management position and are ultimately responsible for their sales staff. This means that training new sales associates is a necessary function of the job.

Maintain the Sales Floor and Inventory

The retail sales supervisor works closely with inventory systems to make sure that popular items are being restocked on shelves and that less popular items are not being ordered in large amounts. Keeping the sales floor attractive and appealing is an ongoing duty to keep merchandise moving out of the store. Able to manage the pricing process and maintains checks to ensure products are priced correctly.

Control Shrinkage

They are responsible to ensure that all security procedures are followed to prevent theft of products and cash. Able to maintain an environment that helps keep products and company assets secure at all times. They must be able to ensure that FEFO and the proper checks are in place to avoid expired products.

Manage People

Able to apply the proper people skills in communication and EQ in managing their staff. This includes counselling and conflict resolution. The ability to lead a team towards a specific goal and in compliance with company policies and procedures. Must know and be able to explain company HR policies and procedures.

Required skills

· Attention to detail – the retail sales supervisor is ultimately responsible for the store's inventory and for keeping sale shelves stocked, so they must be well-organized and detail-oriented

· Salesmanship – the supervisor fills in for sales associates who are out sick, on vacation leave, or on break, which means that a background in sales is essential

· Customer service – there will be times when the retail sales supervisor must step in to mediate and smooth over customer problems, so experience in customer service is a big help

· Leadership skills – because the retail sales supervisor is a management position, a background in management or leading others is highly desired

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2, RM3,200.00 per month

Benefits:

  • Free parking
  • Maternity leave
  • Opportunities for promotion
  • Parental leave

Work Location: In person

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