Resident Advisor

2 hours ago


Johor Bahru, Johor, Malaysia Westlite Dormitory Management Sdn Bhd Full time 2,400 - 6,000 per year

Brief Job Description :

Resident Advisor is in charge of maintaining the security, facilities and cleanliness of the dormitory.

Job Description :

  • Assist the Accommodation Executive and Manager in the management of the overall operational functions in the dormitory.
  • To take charge of security deployment in the dormitory and to handle all matters pertaining to the safety and security of dormitory residents.
  • Conduct orientation briefing for new residents moving into the dormitory and to liaise with the maintenance for the cleaning and refurbishment of units.
  • To take charge of welfare and discipline of residents.
  • Handle all complaints and feedback from residents and take necessary follow-up action whenever necessary.
  • To check the dormitory's 'Defect Book' on daily basis and to liaise with maintenance staff to promptly repair all defects.
  • Inspect all units monthly and to advise residents to maintain a high level of cleanliness and hygiene in their respective units.
  • To inform the Senior Resident advisor or Accommodation Executive on the unit that are found to be dirty after the 2nd check.
  • Conduct regular walk-arounds in the dormitory to ensure that all the dormitory's amenities e.g. fans, washing machines, water pipes, fire-fighting equipment, etc. are in a serviceable condition.
  • Conduct fire safety drills on a regular basis and familiarize workers with fire-fighting equipment, fire exits and assembly points.
  • Handle all disciplinary matters involving residents and to notify the authorities (i.e. police) if incidents cannot be resolved amicably.
  • Assist in liaising with government authorities on matters pertaining to the safety and security of the dormitory.
  • Assist in liaising with Purchasing Department to get quotation and issuant of RF/FAAR.
  • To take charge of Non-Homogeneous & Homogeneous Asset Checking and Disposal activity.
  • Assist enrolment to fill up form B and POI (Physical Occupancy Inspection) activity.
  • Any other tasks as assigned by superior.

Academic Qualification :

Min. Secondary School / SPM 

Skills :

  • Knowledge of basic Microsoft Office applications
  • Able to write and converse in Malay and English
  • Good communication and interpersonal skills
  • Able to work independently and as a team

Experience : 

1-2 years of supervisory experience.


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