f&b supervisor

2 days ago


Cyberjaya, Selangor, Malaysia TREE NURTURING SDN BHD Full time 30,000 - 45,000 per year

A Western restaurant supervisor's job scope includes overseeing daily operations, managing staff, ensuring customer satisfaction, and maintaining quality and safety standards. This involves supervising front-of-house and kitchen teams, handling customer complaints, managing inventory and cash handling, and ensuring all health and safety regulations are met. Staff and operations management

  • Supervise and train front-of-house (servers, hosts) and kitchen staff to ensure high service and food quality standards.
  • Create staff schedules and ensure adequate staffing levels for each shift.
  • Oversee daily opening and closing procedures for the restaurant.
  • Resolve any staff issues and address communication problems between departments.

Customer service and satisfaction

  • Monitor the dining room to ensure excellent customer service.
  • Address customer complaints and special requests promptly and effectively.
  • Ensure customers have a positive dining experience to maintain brand reputation.

Operational and financial duties

  • Manage and monitor daily sales, including cash and credit card transactions.
  • Perform cash reconciliation and prepare daily sales reports.
  • Manage inventory for front-of-house supplies and place orders as needed.
  • Ensure smooth order flow between the kitchen and the dining area.

Health, safety, and compliance

  • Implement and enforce health and safety regulations, including food safety standards.
  • Inspect the kitchen and staff for cleanliness and adherence to standards.
  • Ensure proper food storage and handling procedures are followed

Job Types: Full-time, Permanent

Pay: RM2, RM2,800.00 per month

Work Location: In person


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