BINGXUE Outlet Supervisor
5 days ago
1. Daily Operations
- Lead and manage day-to-day operation of the outlet.
2. Staff Management
- Supervise, guide, and motivate outlet team members to achieve performance targets.
- Conduct on-the-job training and refreshers for new and existing staff.
- Ensure proper grooming and discipline among team members.
3. Customer Service
- Maintain excellent customer service standards at all times.
- Handle customer inquiries, feedback, and complaints professionally.
- Monitor customer satisfaction and suggest improvements when necessary.
4. Sales & Inventory Control
- Monitor daily sales and report performance to management.
- Conduct stock counts, record discrepancies, and submit reports accordingly.
- Ensure proper cash handling and daily sales reconciliation.
5. Quality & Hygiene
- Ensure food presentation and taste meet company standards.
- Enforce hygiene, health, and safety regulations (including food handling SOPs).
- Ensure cleanliness, organization, and readiness of the outlet before opening and during service hours.
6. Reporting & Coordination
- Proficient in POS and reporting system.
- Prepare daily sales, manpower, and operational reports.
- Communicate any issues, equipment breakdowns, or operational challenges to management.
- Coordinate staff schedules, break times, and shift rotations.
Requirements
- Diploma in F&B Management, Hospitality, or related field (preferred but not mandatory).
- Minimum 1-2 years of experience in F&B.
- Strong leadership, interpersonal and communication skills.
- Able to work shifts, weekends, and public holidays.
- Positive attitude and passion for customer service.
Venue: Shaftsbury Square, Cyberjaya
For more information, please Whatsapp HR
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2, RM2,500.00 per month
Benefits:
- Additional leave
- Flexible schedule
- Opportunities for promotion
Ability to commute/relocate:
- Cyberjaya: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you a Malaysian?
- Are you able to work shifts, weekends, and public holidays? (Yes/No)
- What is your expected salary?
Work Location: In person
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