food & beverage manager

2 days ago


Nusajaya, Johor, Malaysia The Straits Resort (Medini) Full time
Job Description

ABOUT THE ROLE

The Straits Medini is a next-generation premium senior-living resort delivering world-class hospitality, wellness, and personalised care. We are seeking an experienced Food & Beverage Manager to lead all F&B operations and curate exceptional dining experiences for our residents, guests, and their families.

This is a leadership role for someone who thrives in a service-focused environment, enjoys meaningful work, and can inspire a team to deliver excellence every day.

KEY RESPONSIBILITIES

1. F&B Operations Leadership

  • Oversee daily operations across all dining outlets, including restaurant, café, lounge, pantry services, and in-room dining.
  • Uphold high service, hygiene, and presentation standards in line with luxury hospitality and HACCP requirements.
  • Lead, train, schedule, and mentor the F&B team to ensure consistent service excellence.
  • Work closely with the Executive Chef on menu planning, menu engineering, food quality, and innovation.

2. Senior Dining & Dietary Management

  • Develop and manage senior-friendly menus (e.g., soft diets, diabetic-friendly, low-sodium, allergen-aware).
  • Coordinate with wellness, nutritionists, and healthcare partners on dietary restrictions and personalised meal plans.
  • Ensure a safe, comfortable dining environment suitable for elderly residents.
  • Train staff on senior-care hospitality, dining assistance, and hydration needs.

3. Kitchen & Service Coordination

  • Bridge communication between kitchen and service teams to ensure efficient workflow.
  • Monitor stock levels, procurement needs, and food cost controls.
  • Support kitchen hygiene audits, equipment upkeep, and operational readiness.

4. Cross-Department Collaboration

  • Work with Front Office on reservations, VIP arrivals, and guest preferences.
  • Partner with Housekeeping on linen flow, cleanliness, and room service standards.
  • Support Wellness & Lifestyle with F&B requirements for activities, events, and health programs.

5. Administration & Compliance

  • Manage departmental budgeting, forecasting, cost control, and inventory reporting.
  • Conduct daily briefings, monthly reporting, and staff performance reviews.
  • Uphold SOPs, service protocols, emergency readiness, and regulatory compliance.
  • Lead initiatives to drive revenue, enhance guest satisfaction, and improve operational efficiency.
Job Requirements

WHAT WE'RE LOOKING FOR

Skills & Qualities

  • Warm, outgoing, and service-driven with strong interpersonal skills.
  • Excellent leadership, communication, and team development abilities.
  • Calm, adaptable, and confident in a fast-paced, guest-centric environment.
  • Strong attention to detail with a passion for food, beverage, and guest experience.
  • Able to collaborate effectively across multiple departments.

Qualifications & Experience

  • Diploma or higher in Hospitality Management or equivalent hands-on experience.
  • Minimum 8 years of F&B operations experience, including at least 2 years in a managerial role.
  • Strong knowledge of F&B best practices, hygiene regulations, and food safety.
  • Pre-opening experience is an advantage.
  • Proficiency in English required.

KEY PERFORMANCE INDICATORS

  • Service quality and consistency across all outlets
  • Resident and guest satisfaction scores
  • Cost control, revenue performance, and waste management
  • Hygiene audit results and food safety compliance
  • Team training, development, and retention
  • Cross-department service coordination

WHY JOIN US?

  • Be part of a pioneering premium senior-living resort in Southeast Asia
  • Lead a meaningful hospitality experience that prioritises wellbeing and personalised care
  • Work in a collaborative, supportive, and purpose-driven environment
  • Opportunities for professional growth in a fast-expanding organisation
Disability type

Not Applicable

About The Straits Resort (Medini)

The Straits is committed to redefining the art of senior living. We believe in nurturing the individuality, interests, and independence of our residents, within beautifully designed, modern communities that exude warmth, comfort, care, and tranquillity.

With our expertise in boutique senior care, we are dedicated to setting a new standard in senior living.


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