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Make Up Expert

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia LUXASIA Full time

At Guerlain, artistry meets innovation. As our Make-Up Expert, you will embody the spirit of the House — transforming every client interaction into a moment of confidence, creativity, and luxury. You are more than an artist — you are a storyteller of beauty, representing the timeless allure of Guerlain.

Make-Up Artistry & Customer Sales Services Experience

  • Deliver exceptional make-up artistry that enhances each client's individuality.
  • Provide personalized consultations — from flawless complexion to signature looks — using Guerlain's iconic products.
  • Master the Dare to Be techniques to create unforgettable beauty transformations.
  • Achieve set sales targets through engaging demonstrations, link selling, and expert product recommendations.
  • Create an elevated customer experience from the very first "Welcome to Guerlain" to the final touch of lipstick.
  • Strive to achieve your personal sales targets and KPIs — because success is beautiful too.

Brand Expertise & Education

  • Stay inspired — attend all brand trainings to deepen your artistry, product, and skincare knowledge.
  • Share new techniques, trends, and product insights with your teammates.
  • Keep the make-up counter immaculate — from tester hygiene to product presentation — reflecting the Maison's excellence.
  • Ensure all tools and testers are clean, available, and up to Guerlain's high standards.

Image & Presentation

  • Represent Guerlain's image with pride, grace, and style — your look speaks our language of beauty.
  • Wear the Guerlain uniform and use Guerlain products exclusively during working hours.
  • Embody poise, professionalism, and elegance at all times.

Team Collaboration

  • Partner closely with your team and Retail Manager to achieve shared goals.
  • Support team initiatives and maintain positive energy at the counter.
  • Communicate openly and celebrate collective success — teamwork makes beauty shine brighter.

Who You Are

  • A passionate make-up lover with a flair for artistry and storytelling
  • Confident, creative, and customer-obsessed
  • Luxury-oriented yet approachable and genuine
  • A team player with great energy and drive
  • Impeccably groomed and naturally service-minded

Join Guerlain and redefine beauty with confidence and creativity.

Become part of a House where art, innovation, and passion meet — and every face you touch becomes a masterpiece.

  • Market-aligned salary and performance-based incentives
  • Sales commissions or bonuses for eligible retail roles
  • Employee Product Privileges
  • Opportunities for internal mobility across LVMH maisons and regions
  • Ongoing professional and technical training (beauty expertise, retail excellence, management skills)
  • Medical insurance coverage, mental wellbeing support
  • Inclusive & Diverse Culture