Section Manager
2 days ago
We are looking for an experienced Section Manager / Senior Quality Engineer to oversee quality assurance and quality control processes across the organization. The successful candidate will ensure compliance with industry standards, regulatory requirements, and internal policies.
Job Responsibilities:
- Lead the operation of the QA department and be responsible for all aspects of quality control / assurance and handling customer complaints.
- Primary interface with customers on quality related matter.
- Setting agreed clear requirement with customer through quality plan.
- Drive the Supplier Quality team (SQE) on incoming material quality issues.
- Manage and oversee QA incoming, in-process and final inspection processes supported by QA Engineers .
- Conduct root cause analysis for non-conformance and develop action plans to address identified issues.
- Guide engineers to respond effectively to customers' feedbacks/CAPA, follow up with quality metrics set in quality plan.
- Analyze quality data to identify trends, issues, and opportunities for improvement.
- To work closely with Production and Engineering team to minimize reject by establishing and communicate quality standards that must be met throughout the production process.
- Ensure compliance with industry ISO standards and internal quality policies.
- Handle customer audit and reply the non-conformance item highlight during the audit.
- Prepare reports and presentations for management on quality performance and improvement activities.
Requirement:
- Bachelor Degree in Engineering or Science.
- Minimum 15 years of working experience in a manufacturing environment with 7 years in a managerial post with a strong understanding of quality systems and methodologies.
- Strong analytical and problem-solving skills.
- Excellent leadership and communication abilities.
- Excellent written and spoken English and Bahasa Malaysia.
- Proficiency in quality management software and tools.
- Knowledge of statistical process control and quality improvement techniques.
- Detail-oriented with a strong commitment to quality and continuous improvement.
- Ability to work collaboratively in a team environment.
- Strong organizational skills and the ability to manage multiple projects simultaneously.
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