Homestay Operator
5 days ago
Job description:
This full-time Homestay Operator role at PLY HOME MANAGEMENT in Ipoh, Perak offers an exciting opportunity to join a growing hospitality and tourism company. As a Homestay Operator, you will be responsible for the day-to-day management and operations of our premier homestay accommodation, ensuring an exceptional guest experience.
What you'll be doing
- Overseeing the cleaning and maintenance of all homestay units to the highest standards.
- Coordinating with external service providers for laundry, repairs, and other support services.
- Managing bookings, check-in and check-out processes, and guest communications.
- Ensuring compliance with all relevant hospitality and tourism regulations
- Regularly inspect the condition of unit equipment and facilities, candidates with basic repairing skills are preferred.
- Refilling and purchasing necessary items such as toiletries, linens, and other guest essentials
What we're looking for
- At least 1 years of experience in a similar homestay or hospitality operations role
- Strong customer service orientation and excellent communication skills.
- Ability to work independently and as part of a team to achieve operational goals.
- A passion for delivering exceptional guest experiences.
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