Management Executive

Location: Based in George Town, Penang (with regular travel to hotel locations across Malaysia)

Reports To: Managing Director

We are passionate about delivering exceptional guest experiences across our portfolio of hotels and F&B outlets. We are seeking a highly motivated and versatile Management Executive to work directly with the Managing Director to drive operational excellence, manage costs, and support our continued growth.

As the Management Executive, you will be a key player in the success of our group's operations. This is a hands-on role that blends strategic support, operational coordination, and cost management, requiring regular travel to our various properties. You will act as a crucial link between senior management and our operations on the ground. The ideal candidate is a proactive problem-solver, a sharp negotiator, and an impeccably organized professional ready to take on diverse challenges in a fast-paced environment.

Key Responsibilities:

1. Executive Liaison & Operational Coordination

• Act as a central point of contact between the Managing Director and internal/external stakeholders, ensuring clear and timely communication.
• Coordinate the scheduling of senior management meetings, prepare detailed agendas, and compile necessary documents for review.
• Attend key meetings to record minutes and track action items, ensuring follow-through on critical business objectives.
• Assist the Managing Director in developing and implementing Standard Operating Procedures (SOPs) across the group's F&B and hotel operations.

2. Procurement & Cost Management

• Lead the procurement process for all general hotel and restaurant supplies, from sourcing and RFQs (Request for Quotation) to final purchase order processing.
• Negotiate pricing, terms, and contracts with key suppliers to optimize costs and secure favorable agreements.
• Develop and implement strategic cost-saving initiatives by analyzing spending patterns and identifying opportunities for efficiency.
• Conduct market research to identify new, high-quality vendors and build a robust and competitive supplier database.
• Monitor supplier performance to ensure compliance with quality standards, delivery schedules, and contractual obligations.

3. HR & Financial Oversight

• Support the HR function by assisting with new hire onboarding and maintaining essential employee records.
• Assist in the coordination of staff training programs and employee engagement initiatives to foster a positive work culture.
• Assist with the management and audit of expense claims for senior management.
• Support the annual budgeting process by compiling operational data and tracking departmental expenditures against targets.
• Liaise with external accountants for invoice processing and manage the office petty cash fund.

Key Requirements & Qualifications:

• Experience: A minimum of 2-5 years of experience in a management, operational, or senior executive support role. Experience within the hospitality, F&B, or hotel industry is essential.
• Education: Minimum of a Diploma in Hospitality Management, Business Administration, Finance, or a related field. A Bachelor's Degree is preferred.
• Proficiency in Hotel Property Management Systems (PMS) is highly advantageous.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills in English and Bahasa Malaysia.
• Conversational or fluent Mandarin is a strong asset for communicating with diverse stakeholders.
• Exceptional organizational, negotiation, and analytical skills.
• Other: Must possess a valid driver's license and be willing and able to travel frequently across Malaysia.

What We're Looking For:

• A proactive, resourceful, and detail-oriented individual who anticipates needs and takes initiative.
• A logical and practical thinker with a systematic approach to building processes and solving problems.
• A confident communicator with a professional demeanor and a positive, can-do attitude.
• Demonstrates absolute integrity and reliability, with a proven ability to handle confidential information.
• Passionate about the hospitality industry and dedicated to maintaining high standards of service and excellence.

Job Type: Full-time

Pay: RM2, RM4,200.00 per month

Benefits:

• Meal allowance
• Meal provided
• Opportunities for promotion
• Professional development

Experience:

• Hospitality: 1 year (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person