Technical Support Engineer
5 days ago
About the Role:
We are looking for a
Technical Support Engineer (AV/VC)
to support, configure, and maintain video conferencing and audio-visual systems across our offices. The role involves managing Cisco, Microsoft Teams Rooms, and Poly Endpoints to ensure seamless communication and event execution.
Key Responsibilities:
- Install, configure, and maintain video conferencing and AV systems.
- Provide technical support for internal and external meetings and live events.
- Operate AV desks, cameras, and streaming setups during townhalls.
- Troubleshoot hardware, software, and connectivity issues.
- Work closely with IT and facilities teams to ensure system uptime.
Skills & Experience:
- Hands-on experience with Cisco, Poly, and Microsoft Teams Rooms.
- Strong troubleshooting and communication skills.
- Knowledge of AV systems, camera operations, and streaming platforms.
- Basic understanding of network connectivity and IT infrastructure.
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