Network Security Engineer

12 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia AceTeam Connect Sdn Bhd Full time

Network Security Engineer (Kuala Lumpur)

AceTeam Networks is committed to take IT beyond with our customers and pledge to be the best, while strengthening the focus towards becoming a people centric company and not just limiting to technologies.

We are looking for a Network Security Engineer who would like to grow with us, clearly defined by three things:

CommITted · Connected · Converged

As a Network Security Engineer, you will have a chance to:

  • Incident Management: Handle incoming support tickets via email/phone; perform Level 1 & Level 2 troubleshooting for firewall, VPN, and connectivity issues.
  • Monitoring: Proactively monitor client networks using NMS tools (e.g., FortiAnalyzer, PRTG) to detect outages or performance degradation.
  • Routine Maintenance: Execute scheduled tasks such as firewall firmware upgrades, signature updates (IPS/AV), and configuration backups.
  • Change Requests: Implement standard change requests (e.g., opening ports, modifying VLANs, updating address objects) for existing customers.
  • Patch Management: Manage and execute firmware upgrades and security patches for client firewalls, ensuring vulnerabilities are remediated in a timely manner.
  • RMA Processing: Assist in the hardware replacement process (RMA) with vendors like Fortinet or Cisco when equipment fails.
  • Reporting: Generate monthly maintenance reports on network health, uptime, and threat logs. Assist in preparing Root Cause Analysis (RCA) reports for critical incidents.

We are looking for an individual with:

  • Bachelor's degree in Computer Science, Information Security, or a related field.
  • 3+ years of experience in network security engineering, incident management, and troubleshooting.
  • Strong knowledge of firewalls, IDS/IPS, VPNs, endpoint security, and network monitoring tools.
  • Hands-on experience with BMC Remedy ITSM, ITIL processes, and CMDB management.
  • Familiarity with SIEM tools, network security protocols, and compliance frameworks (ISO 27001, NIST, ITIL).
  • Ability to work independently in a high-pressure, mission-critical environment.
  • Willingness to work on-call during non-standard hours, weekends, and holidays.

Preferred Certifications:

  • CCNA Security / CCNP Security
  • CompTIA Security+
  • CEH (Certified Ethical Hacker)
  • CISSP (Certified Information Systems Security Professional)
  • ITIL v4 Foundation

Location: Kuala Lumpur

Benefit: OT, Allowance, Medical, Insurance, Dental, Optical, Wellness, Training, Birthday Leave

Job Type: Full-time

Pay: RM3, RM3,500.00 per month

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Maternity leave
  • Parental leave
  • Professional development
  • Vision insurance

Work Location: In person

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