Security & Safety Officer

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Cofreth (M) Sdn Bhd Full time

Job Responsibilities:

  • Maintain a safe and secure environment for customers, employees, and property by actively patrolling and monitoring the premises.
  • Secure all access points by inspecting buildings, equipment, and surveillance systems, and by controlling the entry and exit of personnel and visitors.
  • Prevent losses and damages by identifying and reporting irregularities, enforcing policies and procedures, and managing trespassers appropriately.
  • Coordinate with security guards to provide clear instructions to drivers and ensure smooth traffic control within the premises.
  • Coordinate all incidents occurring on the property and ensure timely submission of detailed incident reports.
  • Coordinate all Lost & Found items in collaboration with the Customer Service Department, ensuring proper documentation and handling.
  • Prepare detailed reports by documenting observations, incidents, surveillance activities, and by interviewing witnesses when required.
  • Maintain building and equipment functionality by monitoring conditions and adjusting controls as necessary.
  • Respond promptly to distress calls, panic alarms, emergencies, and incidents involving disruptive behaviour, ensuring swift and appropriate action.
  • Act as the first responder during emergencies, including visitor injuries, accidents, fainting cases, and other urgent situations.
  • Assist and coordinate emergency response procedures in the event of a fire, ensuring proper communication and safety measures.
  • Uphold the company's reputation by demonstrating professionalism and adhering to legal and regulatory requirements.
  • Ensure proper operation of security equipment through preventive maintenance, compliance with SOPs, and timely reporting of malfunctions for repair.
  • Oversee subcontractor activities to ensure compliance with safety requirements, and verify that all work is carried out under approved Permit-to-Work (PTW) procedures.
  • Monitor, verify, and document all Permit-to-Work submissions before subcontractors commence their work.
  • Issue access cards to subcontractors upon completion of all required documentation and compliance with house rules.
  • Greet visitors and provide necessary information in a polite, professional, and customer-oriented manner.
  • Assist tenants during theft incidents and promptly report such cases to the relevant authorities.
  • Contribute to overall team performance by supporting colleagues and fulfilling related tasks as needed.
  • Monitor outsourced security guards to ensure compliance with contract requirements and performance standards.
  • Willing and able to work on rotational shifts.

Position requirement:

  • Diploma in any discipline.
  • Minimum 2 years of experience in safety and security operations, preferably in shopping malls.
  • Good communication skills in English and Bahasa Malaysia.
  • Experience with security equipment, CCTV and other surveillance systems.
  • Background in law enforcement is an advantage.
  • Ex-police officers are encouraged to apply.

Job Types: Full-time, Contract

Contract length: 12 months

Pay: RM2, RM2,500.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Work Location: In person

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