Ant International-Global CRM Manager-Malaysia

1 week ago

Kuala Lumpur Centre Kuala Lumpur, Malaysia Ant Group Full time

Job description

We are seeking an experienced Global CRM Manager to join our dynamic marketing team at WorldFirst. This individual contributor role plays a key part in advancing customer engagement, acquisition, and retention through the strategic use of marketing automation and data-driven communication globally. It offers an excellent opportunity for a professional who excels at solving complex challenges, driving business growth, and making a measurable impact on marketing performance.

  • Manage and execute CRM campaigns (covering email, SMS, and push notification) in line with the overall marketing calendar and business goals.
  • Create content, develop and execute strategies to optimize marketing automation, aiming to improve customer engagement and increase conversion rates.
  • Manage audience segmentation and ensure the delivery of personalized, market-specific content globally.
  • Optimize CRM performance through A/B testing, data analysis, and continuous process improvements to enhance open rates, click-through rates, and overall campaign performance.
  • Identify and create solutions to enhance marketing automation capabilities and integrate them with other systems.
  • Collaborate with key stakeholders to ensure timely delivery and alignment of CRM assets and campaigns with overall goals.

Job Requirement

  • Minimum 3 years of experience in CRM/marketing automation roles
  • Fluency in English and Chinese (Mandarin) is an advantage.
  • Familiarity with Salesforce Marketing Cloud or Hubspot is a plus.
  • Proven experience designing and managing data-driven, personalized marketing automation journeys, including ongoing testing and optimization.
  • Experience in creating responsive email templates using HTML and CSS.

  • Ant International-Merchant Services Lead-Malaysia

    1 day ago

    Kuala Lumpur Centre, Kuala Lumpur, Malaysia Ant Group Full time

    Job descriptionHeadquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial...

  • Talent Development Intern

    1 week ago

    Greater Kuala Lumpur, Malaysia Ant International Full time

    Job DescriptionWe offer an exceptionally dynamic role that allows you to conduct world-class talent development initiatives. This is your chance to join an ambitious team and contribute to shaping and level up Ant International's people strategy to foster business and people development.The Talent Development Intern will be responsible for the development of...

  • Site Reliability Engineer

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Ant International Full time

    About Ant InternationalWith headquarters in Singapore and main operations across Asia, Europe, the Middle East and Latin America, Ant International is a leading global digital payment, digitisation and financial technology provider. Through collaboration across the private and public sectors, our unified techfin platform supports financial institutions and...

  • Risk Management Intern

    2 weeks ago

    Greater Kuala Lumpur, Malaysia Ant International Full time

    Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services...

  • Merchant Services Lead

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Ant International Full time

    About the CompanyHeadquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial...

  • Ant International-Treasury Operation Manager

    1 week ago

    Kuala Lumpur Centre, Kuala Lumpur, Malaysia Ant Group Full time

    Job descriptionResponsible for daily FX and liquidity fund settlement, reconciliation, and related operations to ensure timely and accurate transaction fund flowsAssist in improving and executing cash operation processes and procedures, supporting the launch of new businesses and channelsParticipate in daily maintenance and optimization of post-trade and...

  • Ant International-B2B SEO Content Writer-Malaysia

    1 week ago

    Kuala Lumpur Centre, Kuala Lumpur, Malaysia Ant Group Full time

    Job descriptionAble to do thorough audience, topic, and competitor content research in the market to identify content gaps we can tap on.Write SEO-optimized content covering articles, guides, case studies, thought leadership, FAQ, product or landing pages to match search intent and funnel stages.Write helpful content that reflects high EEAT elements favored...

  • Solution Engineer

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Ant International Full time

    About Ant InternationalWith headquarters in Singapore and main operations across Asia, Europe, the Middle East and Latin America, Ant International is a leading global digital payment, digitisation and financial technology provider. Through collaboration across the private and public sectors, our unified techfin platform supports financial institutions and...

  • Risk Data Analyst

    7 days ago

    Greater Kuala Lumpur, Malaysia Ant International Full time

    Job Responsibilities:Design and optimize security strategies for various risks including but not limited to card theft, account theft and fraudMaintain user payment experience and risk control to ensure risk-experience optimizationCollaborate with teams including data, product, and technology to enhance the platform capabilities of our global risk...

  • Legal Counsel

    2 weeks ago

    Greater Kuala Lumpur, Malaysia Ant International Full time

    Ant International Legal Department seeks a Legal Counsel in Malaysia to support its global payments and financial services operations, including innovative tech-backed products for businesses worldwide. The ideal candidate possesses strong legal and communication skills, anticipates business needs, and thrives in a fast-paced environment, managing diverse...