Desktop Support Executive

2 days ago

Shah Alam, Selangor, Malaysia Daythree Full time

Job Summary:

We are looking for a proactive and technically skilled
Senior Desktop Support
professional to provide end-to-end support for our IT infrastructure. The ideal candidate will troubleshoot, maintain, and support desktops, laptops, software, and related IT systems while ensuring minimal downtime and optimal performance. This role requires flexibility to work in rotational shifts.

Key Responsibilities:

  • Provide first-line and second-line desktop support to employees, including troubleshooting hardware, software, and network issues.
  • Install, configure, and maintain desktops, laptops, printers, and other peripherals.
  • Manage user accounts, permissions, and access in various systems and applications.
  • Monitor IT systems, escalate issues as needed, and ensure timely resolution.
  • Assist in the deployment of software updates, patches, and security configurations.
  • Maintain accurate records of incidents, service requests, and IT inventory.
  • Support IT projects and upgrades as required.
  • Ensure adherence to IT policies and best practices.

Qualifications & Experience:

  • Diploma or Degree in Information Technology, Computer Science, or a related field.
  • Minimum 1–2 years of experience in desktop or IT support roles.
  • Strong knowledge of Windows operating systems, Microsoft Office suite, and common desktop applications.
  • Familiarity with network troubleshooting, VPNs, and basic server concepts is a plus.
  • Excellent problem-solving, communication, and interpersonal skills.
  • Ability to work independently and handle multiple tasks in a rotational shift environment.

Why Join Us:

  • Exposure to a dynamic IT environment with opportunities to grow and learn.
  • Collaborative team culture and supportive work environment.
  • Competitive salary and benefits.

  • Senior Executive Application and Support

    2 weeks ago

    Shah Alam, Selangor, Malaysia Johawaki Group of Companies Full time

    Key Responsibilities:Continuously monitor the performance and health of the Symphony core systemImplement and manage alerting systemsCollaborate with application teams to resolve incidents and conduct root cause analysisDesign, build and maintain intuitive and real-time dashboard using Power BIIntergrade data from various sources to provide actionable...

  • IT Support Executive

    1 week ago

    Shah Alam, Selangor, Malaysia Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd Full time

    Job Descriptions:Provide daily user support and serve as the first point of contact for all internal IT-related requests.Coordinate with Headquarters IT and external vendors to resolve hardware, software, and network issues promptly.Support system upgrades, installations, migrations, and configuration changes across the company's IT environment.Perform...

  • Category Support Executive

    2 days ago

    Shah Alam, Selangor, Malaysia GCH Retail (Malaysia) Sdn Bhd Full time

    Job Responsibilities :To assist Superior in updating the new product listing, price change, promotion mechanic, and department master file maintenance.To assist in analyzing data by category and supplier for sales updates and buying income tracking.To monitor the supply service level.To assist in new store opening, festive event for assortment plan review...

  • Category Support Executive

    2 weeks ago

    Shah Alam, Selangor, Malaysia GCH Retail Full time

    Job Responsibilities :To assist Superior in updating the new product listing, price change, promotion mechanic, and department master file maintenance.To assist in analyzing data by category and supplier for sales updates and buying income tracking.To monitor the supply service level.To assist in new store opening, festive event for assortment plan review...

  • Electropolishing Manager

    4 days ago

    Shah Alam, Selangor, Malaysia Executive Compass Full time

    Provide expert-level technical oversight of electropolishing, passivation, and anodization processes.Develop, implement and optimize EP process parameters to meet product specifications and performance targets.Lead troubleshooting and root cause analysis for process deviations, defects, and equipment issues.Collaborate with Quality Assurance to maintain...

  • Executive, Category Support

    2 days ago

    Shah Alam, Selangor, Malaysia GCH Retail (Malaysia) Sdn Bhd Full time

    Job Responsibilities:To assist Superior in updating the new product listing, price change, promotion mechanic, and department master file maintenance.To assist in analyzing data by category and supplier for sales updates and buying income tracking.To monitor the supply service level.To assist in new store opening, festive event for assortment plan review and...

  • Electropolishing Engineer

    1 week ago

    Shah Alam, Selangor, Malaysia Executive Compass Full time

    Job Description:· Develop, implement and optimize electropolishing, passivation, and anodization process parameters to meet product specifications and performance targets· Troubleshoot and adjust process conditions to achieve required surface roughness and finish quality.· Conduct trial runs and validate new parameters or material combinations.· Support...

  • Tier 1 Support Analyst

    1 week ago

    Shah Alam, Selangor, Malaysia Esri Malaysia Full time

    Tier 1 Support Analyst - Mandarin, Shah Alam, Selangor, MalaysiaEsri Malaysia is a multi‐national organization specializing in enterprise software solution for large public sector customers, GLC and corporates in Malaysia. We expanded our business to Malaysia in 1983 and have since developed a loyal customer base leveraging on strong brand recognition,...

  • Executive, Customer Support

    1 week ago

    Shah Alam, Selangor, Malaysia Fraser & Neave (F&N) Full time

    Join F&N, a dynamic Asian conglomerate known for iconic brands like 100PLUS, F&N Fun Flavours, F&N SEASONS, OYOSHI, F&N Magnolia, FARMHOUSE, F&N ICE MOUNTAIN; Condensed and Evaporated Milk under F&N, TEAPOT, Gold Coin, Cap Junjung, IDEAL and CARNATION brands; as well as NONA brand of ketupat and sauces. The Group's subsidiary, Cocoaland, is also the largest...

  • Projects System Support Specialist

    1 week ago

    Shah Alam, Selangor, Malaysia Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd Full time

    Job Descriptions:Support system installation, configuration, and upgrading activities for project environments (e.g., rail systems or integrated control systems).Assist in preventive maintenance, system monitoring, and performance verification for deployed IT systems.Participate in system integration and interface testing to ensure smooth compatibility...