Senior Executive Application and Support

1 week ago

Shah Alam, Selangor, Malaysia Johawaki Group of Companies Full time

Key Responsibilities:

  • Continuously monitor the performance and health of the Symphony core system
  • Implement and manage alerting systems
  • Collaborate with application teams to resolve incidents and conduct root cause analysis
  • Design, build and maintain intuitive and real-time dashboard using Power BI
  • Intergrade data from various sources to provide actionable insights for both technical and business stakeholders.
  • Work closely with various business units to gather system requirements and automate workflows using Microsoft Power Automate.
  • Develop and maintain low code /no code solutions to streamline business processes.
  • Provide training and support to end users on Power Platform tools.
  • Provide technical support for laptops, desktops, printers, mobile devices and peripherals
  • Reduced hardware downtime
  • update asset records

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