Kitchen Helper

3 days ago

Nusajaya, Johor, Malaysia Village Grocer @ IOI Mall Kulai Full time 24,000 per year

Kitchen Helper

Location: Ben's Independent Grocer, Mall of Medini, Iskandar Puteri, Johor

Employment Type: Full-time / Contract

Job Summary:

As Kitchen Helper at B.I.G., you will be part of a vibrant team that delivers exceptional food and beverage service in a dynamic retail environment. You will play a key role in ensuring customers enjoy a pleasant dining experience, whether they're grabbing a quick bite or enjoying a freshly prepared meal from our food court.

Key Responsibilities:

Customer Service

  • Greet guests warmly and professionally.
  • Take orders accurately and answer questions about menu items.
  • Upsell promotional items and provide recommendations.
  • Ensure customer satisfaction through attentive service and prompt issue resolution.

Food & Beverage Operations

  • Prepare and serve food and beverages according to company standards.
  • Assist in kitchen duties including ingredient prep and dishwashing when needed.
  • Maintain cleanliness and hygiene in food prep and dining areas.
  • Perform pre-opening and closing duties as per SOPs.

Cashiering & Transactions

  • Operate POS systems for order entry and payment processing.
  • Handle cash and other payment methods accurately.

Teamwork & Compliance

  • Work collaboratively with team members to ensure smooth operations.
  • Adhere to food safety and hygiene regulations.
  • Maintain grooming standards and wear proper uniform.
  • Participate in training and development activities.

Requirements:

  • Prior experience in F&B or customer service is an advantage but not required.
  • Friendly, cheerful, and able to work under pressure in a fast-paced environment.
  • Good communication and interpersonal skills.
  • Physically fit to stand for long hours and perform manual tasks.
  • Willingness to work shifts, weekends, and public holidays.

Job Types: Full-time, Permanent, Contract, Fresh graduate

Contract length: 3 months

Pay: From RM2,000.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Work Location: In person

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