Data Centre Operation Technician

1 day ago

Johor Bahru, Johor, Malaysia InTalent Consulting Sdn. Bhd. Full time 33,600 per year

24*7 and 5*8 Shift Data Center Operations Technician from junior to senior level working at the client's site.

Responsibilities

  • Hardware Support - Installations, Move, Add, Change
  • Decommission of IT equipment (networks, servers, networks, storage, backup devices)
  • Media management - HDD/SSD Destruction and Disposals
  • Connect and disconnect patch cables to equipment in DC
  • Server Hardware break fix support - Installation of parts, reseat module, SFP module replacement including HDD / Memory / Mainboard, etc.
  • Regular physical / visual inspection equipment and data center operations facilities
  • Provide onsite support during scheduled maintenance / change events
  • Troubleshooting of issues for IT and network related equipment
  • Inventory management of RMA, cold spares, equipment and tool
  • Vendor Management - Coordination, Vendor Escort / Supervision
  • DC Access Request Management
    • POP Site operations support and standby
  • Provide regular reporting on progress as required (move, change, support request and change) and develop continuously improvement capabilities
  • Provide after business hours support based on on-call schedule and shift work when required
  • Any other duties as assigned

Requirements

  • Minimum of 1 years' experience working in the Data Centre operations space
  • Good understanding and knowledge in data structured cabling and patching
  • Experienced in hardware support, breakfix and troubleshooting.
  • Ability to respond to issues and provide timely updates, and escalation
  • Experience working in a large-scale critical environment is a plus
  • Fresh graduates with adequate knowledge are welcomed to try

Advantageous Skills & Knowledge

  • Rack, space, power and cooling allocations for new install or relocation requests
  • Capacity management (space, power, cooling, patch panel port availability)
  • Incident / Change Management Process
  • Understanding of DC Space, Power, Cooling Management
  • Certifications eg. CDCP, ITIL, Server+, Linux+, Network+, A+, CCNA

Job Types: Full-time, Permanent

Pay: RM2, RM2,800.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Work Location: In person

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