Manager - Data Centre Operations (Critical Facilities)

2 weeks ago

Johor Bahru, Johor, Malaysia Bridge Data Centres Malaysia Sdn Bhd Full time 90,000 - 120,000 per year

Responsibilities:

  • Lead and manage 24/7 data centre critical operations team to ensure safe, efficient, and reliable functioning of infrastructure.
  • Serve as subject matter expert on critical electrical/mechanical systems with a focus on achieving 100% uptime.
  • Oversee operations, maintenance, and modifications of M&E systems including HVAC, UPS, generators, BMS, fire detection, and more.
  • Manage the Command Centre, ensuring proper incident response, escalation, reporting, and resolution.
  • Ensure SLA compliance with customers, including environment control, uptime, and timely reporting.
  • Oversee Change Management processes including lockout/tagout and method statements.
  • Develop and maintain all MOPs, SOPs, and EOPs; ensure team is well-trained on them.
  • Ensure regulatory compliance, licensing, and certification renewal.
  • Collaborate with EHS and other teams to maintain a safe working environment.
  • Plan and manage annual maintenance, capital upgrades, and future infrastructure needs.
  • Maintain accurate records and documentation for operations and compliance.
  • Handle team management – training, performance reviews, coaching, and discipline.
  • Provide 24/7 on-call support, including during emergencies, holidays, or after hours.

Requirements:

  • Proficient in English; strong communication, reporting, and presentation skills.
  • Strong understanding of local laws, safety regulations, and environmental protection.
  • Degree in Electrical, Mechanical, HVAC, or related fields.
  • 8+ years relevant experience (e.g. critical facilities/operations) with 4-6 years in management.
  • Deep technical knowledge of HVAC, UPS, emergency power, and risk management.
  • Experience with budgeting, financial planning, and cost control.
  • Proficient in CMMS, Microsoft Office tools.
  • CDFOM certification or equivalent is a strong advantage.

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