Outlet Manager

3 days ago

Shah Alam, Selangor, Malaysia Koppiku Sdn Bhd Full time 24,000 - 33,600 per year

We are a rapidly growing and innovative coffee startup, committed to delivering exceptional experiences while fostering a vibrant, dynamic company culture. We're looking for a passionate, strategic, and hands-on Outlet Manager to join our team and shape the future of our people development initiatives.

Position Overview:

The Outlet Supervisor is responsible for overseeing daily operations and ensuring smooth, compliant, and efficient performance across assigned outlets. This role includes managing staff schedules, monitoring cash handling, maintaining stock levels, and safeguarding company assets. The supervisor also ensures all products are served to standard and fosters a positive, high-quality customer experience. The ideal candidate is organized, detail-oriented, and committed to operational excellence.

Responsibilities:

  • Oversee day-to-day operations and ensure smooth operations on the respective in charged outlets
  • Ensure store adhere to compliance, procedure, and policies
  • Assist to arrange the weekly schedule
  • Ensure cash float, sales collection and monetary related amount are calculated accurately, stored carefully and bank in accordingly
  • Manage in ordering stocks if necessary
  • Responsible to ensure the company assets are properly managed
  • Ensure every drink serves to customers with passion and follow the standard SOP to maintain the quality
  • Performs any ad-hoc tasks/responsibilities by the superior

Requirements:

● Minimum 1 year and above working experience as a supervisor especially in F&B industry or any related field.

● Willing to work on rotational shifts especially on weekends & public holidays

● Excellent communication skills to communicate across all levels and customers

● Possess own transportation

Benefits:

● Meal Allowance

● Attendance Allowance

● Travel allowance

● Training will be provided

● Uniform provided

Job Type: Full-time

Pay: RM2, RM2,800.00 per month

Benefits:

  • Meal allowance

Work Location: In person

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